Archirodon, having earned its reputation as a reliable and respected international contractor for more than a half century in the Engineering, Procurement and Construction (EPC) market, continues to create value to its stakeholders by executing complex EPC projects worldwide, in recognition of its superior standards of performance.  

We have an outstanding record in completing major Energy, Marine, Infrastructure and Defense & Security projects around the globe and we pride ourselves on delivering over the years the kind of reliability and trust that the client has the right to expect from a major EPC contractor.

We are constantly growing and are currently looking for an experienced Ticketing Manager to join a top qualified and knowledgeable team in our Athens Office. Are you an adventurer passionate with the EPC sector? Would like to build on something that matters? Read on!

Role Summary:
You will be part of the Group Administration team and you will be focusing on the optimum management of the ticketing process across countries.

What you will need to do:

• Record ticketing process across country locations
• Review and assess agreements with travel agencies and airlines in terms of rewarding benefits
• Review and assess manpower utilized for the ticketing process
• Conduct detailed survey for the optimum management of ticketing process for Archirodon Group contacting local and international travel agents, TMC's (Ticketing Management Company), booking systems, online platforms etc.
• Propose optimum ticketing management framework including manpower cost, online booking system, monitoring process for the Group.
• Manage all ticketing administration processes in the most efficient and cost-effective manner for the business in an alleviating and user-friendly approach
• Develop relevant policies and procedures taking into consideration crucial factors for cost reduction such as:
  • a) early booking possibility b) implement bulk tickets on specific days c) Industry know-how
• Monitor ticketing process and ensure that policies and procedures are followed
• Provide Management timely real time reports as required

What you will need to have:

• Bachelor's degree in Business discipline or other related field
• Minimum 10 years of ticketing operations management experience in air ticketing environment managing multiple accounts and/or country locations
• Previous experience in managing airline vendor relations and airline contracts
• Expertise in managing TMC and excellent working knowledge of Amadeus and/or other GDS
• Excellent organizational and management skills and ability to meet assigned deadlines
• Professional working proficiency (written and oral) of English language
• Knowledge of MS Office Suite

What is nice to have:

• Previous experience in ticketing management for Construction companies across Middle-East is a definite plus
• Knowledge of French or Arabic will be a strong asset
• Training Certification in any of the below will be highly appreciated
  • Passenger Fares &Ticketing
  • Global Distribution Systems Fares &Ticketing (SABRE/ GALILEO or AMADEUS)
  • Skills in Journey Pricing and Ticketing

You are someone who:

• Has strong analytical and communication skills and ability to provide the team with direction and structure towards achieving results
• Is flexible and able to adapt to changing priorities
• Demonstrates ability to problem solving and work under pressure of immediate deadlines.
• Is a team player with ability to collaborate well across disciplines
• Has travelling mobility up to 20% and willingness to travel to our sites throughout Middle East
• Is passionate about his field of expertise and determined to succeed

What is in it for you: 
Competitive salary and benefits are part of the offering, yet the real joy comes from being a member of smart and passionate teams, within an international leading EPC Group on a mission that matters. We create mega construction projects - literally around the globe - with meaningful impact on the local communities for the years to come.  At Archirodon, you will find a proud, productive and human-centric culture, caring for and building on our people and their development!

Please note that you will be contacted only in case you are shortlisted for an interview. In the meantime, do not hesitate to stay in touch and keep monitoring our open vacancies and our LinkedIn page!  Rest assured that your application will be treated with strict confidentiality and under all applicable data privacy regulations.