The operations analyst is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements.  

Responsibilities:

• Interpret data, analyze results and process transactions in various systems in support of the following areas: 

• Submission Clearance 

• Policy & Endorsement rating and Issuance 

• Compliance  

• Auto  

• Other operations, as needed 

• Prepare and issue documents and reports accurately, as per specifications 

• Interact with team and customers as required to complete deliverables 

• Communicate issues or queries on a timely basis to ensure quick resolution 

• Assist with troubleshooting and improving processes, as needed 

• Strong verbal/written communication with fluency in the English language 

• Strong analytical and problem-solving ability 

• Detail and quality minded 

• Collaborative and team-oriented with ability to execute within an international team 

• Proficient in Excel and Word 

• Excellent communication and interpersonal skills 

• Flexible with changing requirements and ability to learn new processes quickly 

• Strong interpersonal skills and the ability to establish and maintain excellent working relationships

Desired/ Nice to have skills:
 

• Data processing and analysis experience
• Previous experience in insurance industry desirable  
• Candidates with tech skills are preferred 

• Bachelors Degree