ApprovalMax is a company developing cloud services for the needs of automating financial and accounting systems. We have a distributed team of professionals: we work from Germany, the UK, and US. Our clients are located all over the world in English-speaking countries. The company is successfully developing and is a rapidly growing B2B business.

We are looking for a UX Researcher to join our growing team. Reporting to the Head of Product, you'll collaborate closely with our design, product, and development teams to craft user experiences that are clear and efficient. You'll be focused on uncovering user needs through research and testing, analyzing data, and proposing improvements that make our product as easy to use as efficient in helping our customers manage the approval processes. 

Responsibilities include:

• Work closely with product and business teams to identify research topics.
• Execute end-to-end research using a wide variety of methods.
• Communicate results and illustrate suggestions in compelling and creative ways.
• Collaborate closely with product managers, designers, and developers to introduce the improvements based on the research results.

• 3 years of experience as a UX Researcher or Product Designer.
• Experience using research methodologies (quantitative and qualitative), prototyping software (proficiency in Figma is required) and relevant analytical and collaborative tools (online collaboration (e.g., Miro), surveys (e.g., Qualtrics), and UX tools (e.g., Dovetail)) to conduct research, analyze data, and create presentations.
• Analytical thinking skills with the ability to present research results clearly and attractively.
• Empathy to understand the needs of clients and users.
• Strong communication skills for clear and concise interaction with users.
• Experience collaborating with development teams to implement user feedback.
• Ability to see and understand the business perspective and link user perspectives with business value.
• Excellent writing and editing skills in English.
• Planning, prioritization, and self-organization skills.

What we offer:

• Growing international business with 10,000+ subscribers
• Regular performance-based compensation reviews
• Relocation support (primarily Serbia, but other countries could be discussed)
• 100% paid 20 business vacation days
• 100% paid 10 sick leave days
• Remote work, flexible hours
• Health & Wellness program - a bonus payment, which will cover 50% up to a total of 500 Euro annually of the amount spent on the following activities: medical services (except regular health insurance), fitness, sports activities (excluding sports equipment), stress management, body massage, weight management, yoga, traveling, etc.
• Reimbursement of co-working space
• Reimbursement of professional development courses
• Service years recognition financial reward
• Parental leave support.