Apexon is a digital technology services and platform solutions company that partners with clients to improve their digital experience and insight. With more than 25 years of experience, our 5000+ Apexers in more than 10 offices worldwide are helping companies enhance their digital experience with their customers.

We work in the areas of digital experience, analytics, AI and cloud to unlock the power of technology for our clients to empower humans with intelligent and experiential solutions. We enable #HumanFirstDigital.

Role: Business Analyst II

Location: Livonia, MI

General Purpose

Operating within the core values and operating principals of the organization, the Business Analyst II will lead and facilitate the business application development process between Information Technology and the internal business partners, gathering requirements necessary to meet corporate goals.

Required Education/Experience

• Bachelor’s degree in Business Administration, Computer Science or a related required.

• 10+ years’ experience as a Business Analyst
• 5+ Experience in Agile project methodologies preferred
• Experience with persona development and creating persona-based scenarios
• Drafting wire frames and development of storyboards preferred.
• Capable of creating process flow diagrams

• Expertise in Microsoft products (Word, Excel, PowerPoint, Visio)
• Insurance industry expertise preferred
• Familiarity with SQL and understanding of data flow diagrams preferred.

Position Responsibilities

• Lead Business and Project teams in Story Mapping Sessions
• Create Persona’s that bring focus and direction to the creation of story cards and other project artifacts.
• Work closely with PO on business strategies and project priorities. Be aligned with the PO to communicate the product vision.
• Document requirements in story cards and organize story cards in backlog
• Balance the right amount of business and technical analysis necessary for the team to be successful in planning both the project and individual sprints.
• Will Interact with both the business and technical organizations
• Assist team members (QA team, development teams and vendors) to provide acceptance criteria for business objectives.
• Assist in validation of technical deliverables for completeness, accuracy and quality.
• Create Wireframes, mockups and possibly prototypes
• Utilize Web concepts such as HTML and CSS
• Function as a liaison and subject matter expert between assigned business units and IT resources.  Assist the IT team in providing analytical support, facilitating research, questions, issues or other needs presented by the business units.
• Identify non-functional needs such as usability, performance, security, portability and service levels.
• Proactively work with all roles on the project team to provide support as needed to ensure overall quality and success of initiatives.
• Escalate and inform PM and team of potential scope changes/conflicts
• Participate  with business readiness activities
• Handle additional assignments related to area of expertise, fill in for the Project Manager when required
• Consistently researches and attends trainings to keep their skillset current with today and future needs of the business

All your information will be kept confidential according to EEO guidelines.