Apex Systems LLC, a division of On Assignment, is an IT staffing and services firm specializing in providing IT professionals for contract, contract-to-hire, and direct placements. Apex also offers recruitment solutions for other select professional skills and workforce needs

Description: * Position function is as primary resource in handling customer contacts via telephone ranging from routine to complex.

* Delivers the highest quality customer service through the execution of responsiveness reliability, assurance/confidence, empathy, and professional impact on every customer interaction in a fast-paced pharmacy call center.

PRIMARY SKILL NEEDED: Recent in & outbound call center experience, even more important than Pharm Tech experience.

OTHER REQUIRED SKILLS:

* Responsiveness

* Attendance reliability is critical

* Ability to express assurance/confidence

* Ability to express empathy & professionalism

* Must show team-oriented, customer service focus

* Ability to identify process improvements highly desirable

* Must be self-directed

* Must have the ability to apply knowledge and skills learned in training

* PC skills in Windows-based applications needed

* Advanced verbal/written communication skills necessary

* Adaptable to change

Training license with the expectation to be fully licensed within 1 year from hire date.

Apply Now!  Call me at 469-729-5756

All your information will be kept confidential according to EEO guidelines.