Application Support Engineer

  • London, United Kingdom
  • Full-time

Company Description

Verizon Digital Media Services brings together world-class technology to prepare, deliver and display content — so users can watch and enjoy on their terms. The purpose of our platform is simple. It delivers next-generation digital experiences for today’s demanding users, whether it be their favorite TV shows, catching up with friends via social media or shopping for the latest gadgets. Built on top of one of the world’s largest networks, our platform easily handles your users’ appetite for instant, secure and always-on media, anytime, anywhere.

Job Description

Verizon Digital Media Services brings together world-class technology to prepare, deliver and display content — so users can watch and enjoy on their terms. The purpose of our platform is simple. It delivers next-generation digital experiences for today’s demanding users, whether it be their favorite TV shows, catching up with friends via social media or shopping for the latest gadgets. Built on top of one of the world’s largest networks, our platform easily handles your users’ appetite for instant, secure and always-on media, anytime, anywhere.

Qualifications

  • 3+ years experience in technical support, engineering, IT or project management working with Internet technologies

  • At least 3 years of prior customer-facing experience

  • Bachelor’s Degree in CS, MIS or relevant engineering/science fields preferred

  • Possess a full understanding of web environments and architectures along with expert knowledge of HTTP, Flash/RTMP, FTP, DNS, TCP, and other internet protocols

  • Experience with both Unix/Linux and Windows operating systems

  • Knowledge of web programming (HTML, javascript, ASP, JSP)

  • Experience with Perl, Python or other scripting languages

  • Experience with RTMP, Apple HLS, MPEG DASH and Microsoft Smooth Streaming

  • Focus on rich media delivery a plus

  • Previous experience in a CDN preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.

EEO/AA Women, Minorities, Veterans, Individuals with Disabilities Employer: AOL offers a competitive salary and benefits package, including 401(k) match and performance bonus. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or other protected category.