Do you enjoy solving complex technical challenges and being the person customers count on to get their instruments back up and running? Are you energized by hands-on troubleshooting, problem solving, and working with advanced scientific instrumentation? Would you enjoy a role that combines engineering expertise, customer interaction, and travel while supporting customers across a wide range of industries and applications?

If you said yes, please apply to join Anton Paar QuantaTec as a Customer Service Engineer and put your technical skills to work installing, maintaining, troubleshooting, and repairing sophisticated scientific instruments while delivering the exceptional service and support our customers rely on.

Summary

The Product Development Scientist/Engineer is responsible for ensuring that scientific instrumentation being developed by R&D performs reliably throughout its intended scientific and product lifecycle applications.

This is a product-development role rather than a sales applications role. The Development Applications Scientist/Engineer connects engineering performance with real-world product performance across scientific use, manufacturing, quality control, service, and other lifecycle activities.

The role evaluates whether the complete product performs as intended, not simply whether individual requirements have been met. It develops and executes application-level studies, interprets instrument and measurement-system behavior in context, and works with engineering teams to identify the source and significance of performance limitations, variation, and unexpected results.

The Product Development Scientist/Engineer provides experimental evidence and application understanding needed to support product requirements, performance claims, release decisions, and continued improvement.

Roles and Responsibilities:

• Translate product uses and lifecycle activities into measurable requirements, workflows, and acceptance criteria.
• Design and execute application validation across scientific use, manufacturing, service, and quality control.
• Generate instrument- and sensor-level data needed to characterize performance, variation, repeatability, and reproducibility.
• Work with metrology expertise to define study methods and interpret measurement-system behavior in real use.
• Apply appropriate statistical analysis to support specifications, validation conclusions, and external performance claims.
• Investigate application limitations, failure modes, and unexpected results, and translate findings into product and process improvements.
• Staying up to date on programming best practices, tools and processes

• May be required to travel to other Anton Paar facilities domestically or internationally (< 5%)

All other duties as assigned

Education and Experience

• Bachelor's degree or higher in chemistry, chemical engineering, materials science, physics or another discipline involving quantitative experimental science.
• Strong practical experience designing and conducting scientific experiments.
• Demonstrated ability to analyze data, understand variation, and draw defensible technical conclusions.
• Experience using and troubleshooting sophisticated scientific, laboratory, process, or analytical instrumentation.
• Practical experience applying statistical methods to experimental data and measurement-system performance.
• Demonstrated ability to evaluate how manufacturing, quality control, service, environment, and workflow affect product performance.
• Demonstrated ability to define requirements, test methods, acceptance criteria, and process controls from observed product behavior and lifecycle needs.
• Ability to work effectively across engineering, manufacturing, quality, service, and other product-development functions.
• Strong technical writing and communication skills, including the ability to turn technical evidence into clear instructions, limits, and conclusions.

Preferred Qualifications

• Advanced degree in a relevant scientific discipline.
• Experience with adsorption, surface area, pore characterization, density measurement, gas analysis, powder characterization, or related materials-characterization techniques.
• Experience developing or validating analytical methods, test methods, or acceptance criteria.
• Experience with measurement uncertainty, metrology, statistics, or design of experiments.
• Experience developing scientific instrumentation or other complex technical products.
• Experience supporting product development beyond customer use, including manufacturing, quality control, service, verification, validation, or product release.
• Experience working with prototypes where the measurement system, software, workflow, and method are all still evolving.
• Familiarity with Python, MATLAB, R, JMP, Minitab, or other tools used for experimental and statistical analysis.

Supervision Exercised

This role is that of an independent contributor who is part of multiple teams and bears no supervisory responsibilities.

Physical Requirements & Working Conditions

During the execution of duties pertinent to this position, the employee is routinely expected to sit, stand, walk, observe, communicate, and manipulate items such as computers, machinery, and other equipment. Additionally, the employee must occasionally lift and/or transport weights of up to 50 pounds.

The position necessitates the capability to acquire a passport for international travel.

With regard to organizational matters, the employee shall adhere to the regulations outlined in the Anton Paar Employee Handbook, except as otherwise specified.

Anton Paar QuantaTec Inc. is an Equal Opportunity Employer. Employment opportunities at Anton Paar QuantaTec Inc. are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to: age, race, color, religion, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity, national origin, genetic information, sickle cell trait, marital status, disability, veteran status or any other characteristic protected by law.

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We do not accept applications via personnel service providers or recruitment agencies and ask all interested parties to submit their documents directly via our career site.
Applications via personnel service providers will not be processed. As a matter of principle, we also do not hire temporary workers, but build on long-term, direct employment relationships.