Remote Customer Service Representative
- Full-time
Company Description
Welcome to Anne Nelson Interior Design, I offer window treatments to design-at-a-distance to full project planning, design and installation. I also offer advice for a new space, needing to work with existing furniture, consider a new color scheme or window treatment ideas. Anne Nelson Interior Design (American Society of Interior Designers, ASID # 1937837), offering high-end residential interior design services.
Job Description
We are looking for an efficient Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction.
Major Responsibilities:
Compile reports on overall customer satisfaction
- Package, stock and rotate display counters ensuring that product is of high quality and finessed with correct signage.
- Perform designated opening and closing procedures and offer assistance to other team members as requested.
Keep records of customer interactions, process customer accounts, and file documents
Use telephones to reach out to customers and verify account information
Answer questions about warranties or terms of sale
Qualifications
- Superior customer service, organizational and interpersonal skills.
- Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
- Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness.
- Ability to work in a team environment with clear and effective communication style, both written and oral.
- Flexible schedule, including weekends, evenings and holidays.
- Fluency in English and French shall be considered an asset.
Additional Information
In Anne Nelson Interior Design we have an Awesome CEO and you will enjoy a lot of Benefit from the company.