Operations Engineer

  • Full-time
  • Organization: Customer Operations
  • Department: Compliance and Security Services

Company Description

At Anitian we believe security can be a force for good.  As such, we are on a mission to make security and compliance easy for all. We harness the power and scale of the cloud to empower developers with automated, accelerated, autonomous, and accommodating security technologies.

Anitian is a place where smart people get to be smart. When you join our team, you will enjoy a workplace of creative problem solvers who cherish intelligence, compassion, and boldness.  You will also enjoy the immediate respect of industry peers, as Anitian is recognized as a thought leader in information security.

Job Description

At Anitian, Inc., our Operations (Ops) Engineers perform system and cloud engineering supporting our customer base, both federal and commercial. We are looking for Ops Engineers with solid troubleshooting skills, a focus on customer satisfaction, and the capability to drive towards resolutions. This position will be in the Compliance and Security Services Organizations which is part of the Customer Operations Organization and is dedicated to supporting our customers.

Responsibilities

  • Manage, maintain, and troubleshoot both Linux and Windows-based systems.
  • Operate within the confines of our customer’s FedRAMP Compliance Standards.
  • Administer and troubleshoot cloud services in AWS and/or Azure.
  • Monitor system performance and troubleshoot problems as they arise.
  • Research new technologies and their potential applications to improve the performance of our systems.
  • Participate in planning and executing system upgrades and maintenance.
  • Collaborate with other teams to ensure seamless integration of different components of our systems.
  • Oversight and administration of each client’s vulnerability management program.
  • Troubleshoot cloud based and software issues across various technologies.
  • Communication of root causes in a concise and organized manner.
  • Organize and perform work via ticket queues.
  • Be part of an on-call rotation schedule for after-hours support.

Please note this job description is not designed to cover or contain all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Minimum Qualifications

  • At least three years of IT/engineering experience including cloud and system administration.
  • Experience working on common enterprise security platforms such as SIEM, Vulnerability Management, EDR solutions.
  • Experience writing scripts (ex. Bash, Powershell, Python) to automate tasks.
  • At least one year experience with public cloud platforms (AWS/Azure).
  • General understanding of TCP/IP networking.
  • Experience administrating both Windows and Linux (RHEL) based systems.
  • Strong communication skills, both written and verbal.
  • Professionalism interfacing with customers.
  • Flexibility to learn and adapt to new technologies.
  • Effective ability to understand and manage complex systems spanning multiple clients.
  • May require evening and/or weekend work depending on severity of customer tickets.

Preferred Qualifications

  • College degree preferred, but not required.
  • Relevant certificates evaluated, but not required.
  • Experience participating in Compliance Audits (SOC2, FedRAMP).
  • Cloud platform cost design.
  • Elastic or Splunk query languages and syntax.
  • Configuration management such as Ansible and Terraform.
  • Private Key Infrastructure (PKI) maintenance.
  • Multi-Factor Authentication (MFA) administration.

Compensation: Operations Engineer ($86,000 to $105,000). Exact compensation may vary based on skills, experience, and location. Our total compensation package includes the base salary, competitive benefits, and stock options. 

Additional Information

Flexible Work Environment:  We offer our employees flexibility in their work location. Whether you prefer to work onsite at our Beaverton, OR, headquarters office, work fully remote from your home, or a hybrid solution, we have a place for you.

Please note: All remote work must be performed within the United States.

Benefits of this position include:

  • Competitive compensation package, including stock options.
  • Four weeks of PTO per year with additional PTO earned with years of service.
  • Eleven paid holidays.
  • We offer competitive health benefits including medical, dental, vision, FSA/HSA, EAP, life insurance and disability benefits.
  • 401K retirement plan, up to 4% matching.
  • Professional development reimbursement program.
  • Internet Subsidy

More Information

  • For more information about working with Anitian, please visit our careers page.
  • Anitian participates in E-Verify. More information available here.

Benefits of this position include:

  • Competitive compensation package, including stock options.
  • Four weeks of PTO per year with additional PTO earned with years of service.
  • Eleven paid holidays.
  • We offer competitive health benefits including medical, dental, vision, FSA/HSA, EAP, life insurance and disability benefits.
  • 401K retirement plan, up to 4% matching.
  • Professional development reimbursement program.
  • Internet Subsidy

More Information

  • For more information about working with Anitian, please visit our careers page.
  • Anitian participates in E-Verify. More information available here.
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