Product Manager

  • 75 State St, Boston, MA 02109, USA
  • Full-time

Company Description

American Well, a national leader in the rapidly growing field of telehealth, seeks a highly motivated and professional Product Manager. We partner with the top health systems, health plans, employers, and digital health companies to deliver video doctor visits over mobile and web. We are changing the way healthcare is delivered by enabling every doctor to use telehealth with their patients, making care more accessible, affordable and convenient. Our goal is to bring care home.

Brief Overview:

The Product Manager will play a critical role in Product Management department. Specifically, the Product Manager will partner with all areas of the organization to interpret, document, prioritize, and drive requirements from inception to delivery. You will have a key role in the design process, working with cross-functional teams of Designers, Software Engineers, and QA Engineers to build intuitive workflows, immersive experiences, and comprehensive integration tools. You will work with Sales and Marketing to position product capabilities and define KPIs to assess product performance. You see the big picture, while thriving in the details needed to drive day-to-day progress. You possess a thorough understanding of your end users, a passion for detail-oriented design, and a critical eye toward clear visuals and text.

If you have a passion for solving complex problems and driving healthcare innovation, we’d love to hear from you.

Job Description

·         Document and prioritize requirements for upcoming product releases

·         Synthesize tone, language, and messaging in user-facing text

·         Craft internal and external communications around features, including release notes, user manuals, and feature descriptions

·         Streamline workflows and business processes across products, vetting with internal/external stakeholders

·         Manage feature development from requirements definition through customer launch

·         Train sales and client services personnel on product capabilities

 

Qualifications

•    5+ years in Product Management or related field
•    3+ years working with software products, healthcare experience a plus
•    Excellent written and verbal communication skills
•    Proven ability to influence cross-functional teams without formal authority
•    Desire to work in a fast-paced software environment (agile experience preferred), and an ability to execute against aggressive timelines
•    Knowledge of wireframing and/or prototyping tools a big plus
•    Ability to juggle multiple projects with varying degrees of priorities
•    High energy level, enthusiastic, and eager to do what is necessary to be successful

Additional Information

·         5+ years in Product Management or related field

·         3+ years working with software products, healthcare experience a plus

·         Excellent written and verbal communication skills

·         Proven ability to influence cross-functional teams without formal authority

·         Desire to work in a fast-paced software environment (agile experience preferred), and an ability to execute against aggressive timelines

·         Knowledge of wireframing and/or prototyping tools a big plus

·         Ability to juggle multiple projects with varying degrees of priorities

·         High energy level, enthusiastic, and eager to do what is necessary to be successful

 

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