Office Assistant

  • Full-time

Company Description

American Title is a locally owned and operated organization with a family atmosphere.  We enjoy seeing one another face-to-face in the office (this position is not eligible for remote work). 

We offer a well-rounded benefits package effective the first of the month after commencement of employment. Benefits include such plans as a company paid life insurance and disability policies, 401(K), medical, dental, vision, paid time off and much more!

AMERICAN TITLE SERVICE AGENCY EMPLOYEES ARE DEDICATED TO THE FOLLOWING:

  • A commitment to a value system based on the respect for dignity of all individuals, whether customer or supplier
  • Adherence to the highest ethical standards and expectation that each associate will maintain consistency, persistence and above all, integrity
  • Striving for excellence in all that we undertake, encouraging consistent and continuous improvement in all results
  • Recognizing that "Above all Else...Service"! to our customers maintains our existence
  • Accepting responsibility and communicating clearly if we cannot honor a commitment 

Job Description

The ideal candidate will remain flexible while supporting multiple departments within the administrative office of the company. 

  • Assist the Title Department with office tasks such as scanning and copying
  • Assist the Recording Department with tasks such as reviewing recordable documents for standards, scanning recordable documents, communicating with the county recorder's office
  • Assist the Accounting Department  
  • Cover front-desk reception duties
    • Greet everyone entering the office with eye contact and a smile
    • Answer phone, greeting caller with a friendly tone, and transfer calls or answer questions timely
    • Frequently check back with callers waiting on hold and offer options when applicable
    • Distribute mail
    • Order supplies
    • Provide support to Escrow Department by assisting with customer service and administrative duties
    • Assist the entire office with workflow
    • Support good working relationships with all clients

Qualifications

  • Minimum of 6 months working in an office environment
  • Excellent verbal communication
  • Ability to handle multiple phone-line system
  • Problem-solving skills
  • Strong organizational skills
  • Microsoft Outlook 

Additional Information

All your information will be kept confidential according to EEO guidelines.