Specialized purchasing call center agent
- Full-time
Company Description
What we offer!
- Salary of $20/hr + commissions
- AIM Tuition Assistance Program
- Eligible for paid vacation from the first day; **
- Comprehensive group insurance plan
- Virtual doctor (access to a doctor 24/7)
- Group RRSP with employer matching contribution
- Employee Assistance Program (EAP)
- Central location, close to many services
- Easily accessible by public transit
- Referral program
- Exclusive employee discounts on parts from any Kenny branch
- Free on-site parking
- Free coffee on site
Job Description
Permanent full-time positions
Schedule: must be available during call center opening hours, Monday to Sunday between 8:00 am and 8:00 pm.
Location : 3080 Boul. le Carrefour, Laval, QC H7T 2R5, Canada
WORK ON-SITE ONLY
We are currently looking for motivated individuals to join our call center team located in Laval, Quebec, just across from Carrefour Laval.
As a call center agent specialized in purchasing, you'll play an essential role in buying vehicles for our various branches and assisting in our day-to-day operations. This position offers an exciting opportunity for people with a passion for the automotive industry and who enjoy providing exceptional customer service.
What you’re responsible for:
- Answer incoming customer calls
- Take the time to understand the specific needs of our customers and offer personalized solutions
- Explain our unique business model and highlight its benefits.
- Negotiate and conclude the purchase of cars, keeping in mind purchasing objectives and customer satisfaction;
- Follow up on pending requests and individual customers
Qualifications
To join our team:
- Bilingualism required (French and English)
- Excellent negotiation and persuasion skills
- Excellent customer service skills and positive attitude
- Excellent communication and interpersonal skills
- Basic mathematical skills
- Ability to navigate between different computer systems and applications
- Ability to multi-task in a fast-paced environment
- Interest in the automotive field
- Reliability, punctuality and ability to work days, evenings and weekends
- Call center experience (a major asset)
Additional Information
At Kenny U-Pull, we take pride in giving used vehicles a second life. Our 27 auto recycling yards across Quebec, Ontario, New Brunswick and Nova Scotia are backed by 400+ employees who are passionate about reinventing the market for used cars and helping to create a greener environment for generations to come. Since 2008, we have recycled over 1 million vehicles and counting!
Kenny U-Pull is a division of American Iron & Metal (AIM), a recognized global leader in the metal recycling industry, with more than 125 site locations, 4000 employees worldwide and over 3.5 billion dollars in yearly sales.
** Vacation accrues bi-weekly and is pro-rated during any partial year of employment.