Customer Service Clerk

  • 17703 Headline Rd, Long Sault, ON K0C 1P0, Canada
  • Full-time

Company Description

Kenny U-Pull takes pride in giving used vehicles a second life.  Our 25 auto recycling yards across Eastern Canada and USA are backed by 400+ employees, all passionate about the revalorization of used cars and the desire for a greener environment for future generations. Since 2008, we have recycled over 1 million vehicles and counting! 

At Kenny, we do things differently by offering our customers the opportunity to create their own self-serve experience. Customers pick and pull replacement parts themselves for a fraction of the manufacturer's price, in a safe, clean, and environmentally responsible environment.  

Our engine runs on purpose, passion, and team spirit. We’re a close-knit and supportive company where your ambitions are also ours. Come ride with us - we promise it will be a rewarding journey.  

Job Description

Salary of $16.75/h + annual bonus up to 2.5% 

Permanent, full-time position 

Schedule: to discuss - we are open 7 days a week from 9:00a.m. to 5:00 p.m.

Does the thought of working around cars all day long ‘rev your engine’? Interested in being part of a dynamic, growing team who is helping to create a greener environment for generations to come? Then read on, as this position is for you!   

As a Customer Service Clerk, you will play the important role of being our customers’ first point of contact in-store. Reporting to the Branch Manager, your day-to-day responsibilities (besides having lots of fun!) will include: 

  • Answering customers’ questions and providing advice on products and services 
  • Identifying individual customer needs and in turn, effectively providing solutions 
  • Operating the cash register and carrying out day-to-day transactions 
  • Stocking and organizing inventory on shelves in the store 
  • Helping to keep the store, parking lot and occasionally the yard, tidy and clean  
  • Perform transactions related to the purchase of vehicles 
  • Assist with administrative or production tasks  

Qualifications

  • Team player who enjoys connecting with and helping others  
  • Passionate about providing exceptional customer service  
  • Resourceful and detail oriented  
  • Able to lift items up to 30lbs 
  • A proven track record for punctuality and reliability 
  • Car enthusiast (a plus!) 

Additional Information

And by additional information, we mean perks! 

  • Competitive salary 
  • Year-end bonus  
  • Comprehensive group insurance plan 
  • Overtime at time and a half after 44 hours 
  • Group RRSP with employer matching contribution 
  • Referral program 
  • Exclusive employee discounts on parts from any Kenny yard
  • A fancy new pair of steel toe boots 
  • Clothing provided

Kenny U-Pull is a subsidiary of American Iron & Metal (AIM) inc., a recognized global leader in the metal recycling industry with more than 125 site locations, 3000 employees worldwide and over 3.5 billion dollars in yearly sales. AIM and its subsidiaries offer equal employment opportunities to all. Only those selected for interviews will be contacted. Thank you for your interest.

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