Customer Service Clerk

  • 1726 Morton Line, Cavan, ON L0A 1C0, Canada
  • Full-time

Company Description

ARE YOU CUT OUT FOR KENNY U-PULL ?

Get ready to immerse yourself in a professional playground of cars.

Become our clients’ ally to provide the best customer service. At Kenny U-Pull, we adhere to high operational standards to maintain an organized and efficient workspace where we repurpose cars and their parts to give them a second life. Join our team in one of North America’s leading companies in the self-service auto part industry.

It’s simple: we do it right. We aim for excellence.

This position is eligible for an annual retention bonus of up to $1050 

Job Description

  • Welcome and guide customers in the store, in the yard or in our various neighboring branches.
  • Answer customers questions and provide advice regarding different car parts, vehicle models in inventory, our return and exchange policies, etc.
  • Identify customer needs and materialize sales opportunities for our various products.
  • Operate the cash register and carry out transactions.
  • Perform transactions related to the purchase of vehicles. Ex: reception of towed vehicles, vehicle verification, setting up the file in our system, etc.
  • Fill, place, organize and dust batteries, tires and windshield washer cans on shelves in the store.
  • Perform cleaning tasks in the store, in the parking lot and in the yard occasionally.
  • Look into bags, toolboxes and wheelbarrows at the entrance and exit of the store for any forgotten parts or for tools not authorized in the yard;
  • Assist in clerical or support tasks for the production department or for management. Ex: Perform audits, take pictures of vehicles, mark cars for production, etc.;
  • All other related tasks.

Qualifications

  • Be engaged and able to hold a conversation with customers;
  • Offer an excellent customer service;
  • Reliability, attendance and punctuality;
  • Be resourceful;
  • Pay attention to details;
  • Be able to lift items up to 30lbs;
  • Knowledge of automotive parts (asset).

Additional Information

  • Hours: We are open 7 days a week, from 9 am to 5 pm;
  • Be available according to branch opening hours;
  • Ability to work indoors and outdoors;
  • Full-time and permanent position.

What we offer: 

  • Group insurance (after 3 months);
  • Group RRSP with employer contribution (after 6 months);
  • Overtime opportunities;
  • Overtime at time and a half after 44 hours;
  • Bonus plan up to $1050/ year
  • Employee discount;
  • Free parking;
  • Paid steel toe boot;
  • Uniform provided;

American Iron & Metal and its subsidiaries offer equal employment opportunities to everyone. Only applicants selected for an interview will be contacted.

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