Customer Service Clerk - $16.50/hr

  • Full-time

Company Description

ARE YOU CUT OUT FOR KENNY U-PULL?

Get ready to immerse yourself in a professional playground of cars.

Become our clients’ ally to provide the best customer service. At Kenny U-Pull, we adhere to high operational standards to maintain an organized and efficient workspace where we repurpose cars and their parts to give them a second life. Join our team in one of North America’s leading companies in the self-service auto part industry.

It’s simple: we do it right. We aim for excellence.

This position is eligible for an annual retention bonus of up to $1130

Job Description

  • Welcome and guide customers in the store, in the yard or in our various neighboring branches. 
  • Answer customers questions and provide advice regarding different car parts, vehicle models in inventory, our return and exchange policies, etc. 
  • Identify customer needs and materialize sales opportunities for our various products. 
  • Operate the cash register and carry out transactions. 
  • Perform transactions related to the purchase of vehicles. Ex: reception of towed vehicles, vehicle verification, setting up the file in our system, etc. 
  • Fill, place, organize and dust batteries, tires and windshield washer cans on shelves in the store. 
  • Perform cleaning tasks in the store, in the parking lot and in the yard occasionally. 
  • Look into bags, toolboxes and wheelbarrows at the entrance and exit of the store for any forgotten parts or for tools not authorized in the yard; 
  • Assist in clerical or support tasks for the production department or for management. Ex: Perform audits, take pictures of vehicles, mark cars for production, etc.; 
  • All other related tasks. 

Qualifications

  • Be engaged and able to hold a conversation with customers; 
  • Offer an excellent customer service; 
  • Reliability, attendance and punctuality; 
  • Be resourceful; 
  • Pay attention to details; 
  • Be able to lift items up to 30lbs;
  • Knowledge of automotive parts (asset). 

Additional Information

  • Schedule: We are open 7 days a week from 9 a.m. to 5 p.m
  • Be available according to branch opening hours including every other week-end
  • Ability to work indoors and outdoors.
  • Permanent and full-time position.

What we offer: 

  • Group insurance after 3 months. Insurance premiums covered 50% by employer;
  • Group RRSP after 6 months with a maximum employer contribution of 2%;
  • Overtime at time-and-a-half after 44 hours;
  • Bonus plan;
  • Employee discounts;
  • Free Parking;
  • PPE provided:
  • Branded uniform provided. 

American Iron & Metal and its subsidiaries offer equal employment opportunities to everyone. Only applicants selected for an interview will be contacted.

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