Operations Manager (Export & Freight Forwarding)

  • Full-time

Company Description

America Chung Nam is one of the world’s largest exporters of recovered paper in the US and a leading exporter in Europe and Asia. We have been consistently recognized as the top American exporter to China since 2001. America Chung Nam was founded in 1990 and is based in City of Industry, California with additional offices in New Jersey, the United Kingdom, the Netherlands, Japan, South Korea, and China.

 

 

Job Description

·         Ensure all operations are carried on in an appropriate, efficient, cost-effective way

·         Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service

·         Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization

·         Develop, implement, and maintain operation protocols, Improve operational management systems, processes and best practices

·         Formulate and pursue strategic and operational objectives, Ensure operational activities remain on time and within a defined budget

·         Lead, motivate, and support a large team within a time-sensitive and demanding environment, including setup and implementation of career development plans for all direct reports and problem resolution

·         Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity,

·         Help the organization’s processes remain compliant with industry standards

·         Other duties as assigned by Management Team

Qualifications

  • Ample Experience in either export or freight forwarding
  • Mandarin Chinese skills preferred
  • SAP experience preferred
  • Proven work experience as Operations Manager or similar role
  • Knowledge of organizational effectiveness and operations management
  • Familiarity with business and financial principles
  • Excellent communication and inter-personal skills
  • Leadership ability
  • Outstanding organizational skills
  • Degree in Business, Operations Management or related field
  • Ability to remain calm under pressure
  • Ability to adjust priorities & manage time wisely in a fast-paced environment

Additional Information

All your information will be kept confidential according to EEO guidelines.