America Chung Nam B.V. (ACN Europe) is the European headquarters of America Chung Nam, the worlds leading exporter in the recovered paper and scrap plastic industry. Operations in Rotterdam started in 2000 and we are currently active in over 20 European countries.

Our mission is to be the global leader in the recovered paper and scrap plastics industries. Our continuous search to increase our volumes, quality and profitability are the key elements that drive us every day. Our core values are: teamwork, communication, professionalism and respect.

As a Facility Coordinator you are fulfilling daily requirements of answering the phone, email and receiving/hosting guests. Also you are the “go-to person” for all Travel, Facility, Communications and first line IT related questions and provide daily support on this to your colleagues for the Rotterdam as well as the UK office.  
Sometimes you might not be able to solve the issue yourself, but then you will contact your colleague, your Manager or external parties. Next to that you will also responsible in supporting the Facility Manager in the maintenance of the building (and its installations & equipment), facility related projects and are the back-up for your colleague

• You will answer the telephone, general email & mail (send & receive) and handling packages (send & receive)
• You will welcome & host guests and arrange lunches when needed 
• Arrange everything regarding travel for all colleagues and external guests when needed
• You are the 1st contact person for all facility related requests & service calls as well as for the standard IT calls (1st line support) and fixed line phone issues (hardware/services)
• Keeping meeting rooms, canteen, storage and pantries tidy and make sure all supplies are present (daily service rounds) and on stock
  
• Pro-actively ensure that all office equipment is functioning well, resolve malfunctions or involve third parties 
• Contact non trade vendors to negotiate offers, prepare purchase of all facility related items, order them by following the approval process and handle invoices
• Responsible to keep all facility, travel and IT master files & manuals updated
• Support the Facility Manager in facility projects in an organized and timely manor
• Evaluate requests, issues and processes of travel & facility and provide possible improvements 
• Ad hoc tasks

• MBO education
• 2-5 years relevant experience in a similar position
• Service minded
• Affinity with Facilities and IT
• Fluency in Dutch and English
• Good knowledge of Microsoft Office software
• Excellent communication skills
• Good organizational skills and common sense
• Excellent, proactive service level & mindset
• Good at prioritizing

*****Local Candidates Preferred*****

All job offers are contingent upon satisfactory completion of the Company’s background check process, including employment history, education, references, criminal record, a motor vehicle record, and any other data that may be necessary to analyze a candidate’s qualifications.

If you have questions regarding this role, you can contact Dewy Hagendijk at +31 (0)10 288 2885.