AmaliTech is a social business empowering the next generation of technology leaders that harness the potential of remote working to build the future of work in sub-Saharan Africa and reinvest its surplus in further training, network growth, and local community support. 

AmaliTech provides employment pathways in the tech sector to young graduates in Sub-Saharan Africa, connecting them to the global demand for tech talent. Our approach combines training with employment and continuous learning because evidence shows that only this integrated approach works. By focusing on skilled IT services, we contribute to ecosystem development and the emergence of a future-proof industry with growth engine potential. 

With headquarters in Germany, we have over 300 strong team members based in Ghana (Takoradi and Accra) and Rwanda (Kigali).

Position Details

• Designation: Senior Consultant Salesforce
• Job Location: Hybrid work model; Accra/ Takoradi
• Job Type: Full time, 40 hours/week

Job Summary

Together with your team, you will drive the implementation of complex CRM Salesforce projects. You help our clients align their sales channels with automated processes for maximum customer satisfaction. As a consultant, you lay the foundation for the functionality of digital solutions.

Key Responsibilities

• As a Salesforce Consultant with us, you embody curiosity, dedication, and organisational prowess.
• As the critical link between our clients and the project team, steering every phase of the project: from requirement analysis and solution design to project implementation and user training.
• Be entrusted with integrating the Salesforce Cloud into clients' system landscapes, advising them on Salesforce features and applications suited to their processes and use cases.
• Adjust (configurations) to new and existing Salesforce systems, injecting your expertise and creative ideas into the design of client projects.
• Collaborate closely with colleagues, offer support, and share insights, strengthening the team's collective capability.
• Assist in creating proposals and unlocking follow-up projects with existing clients.
• Directly engaging clients, you will lead presentations, workshops, expert panels, and meetings.

Person Specification

• A team player.
• Experience in customer service/project management with a focus on IT or CRM (ideally Salesforce) and excellent user knowledge.
• Expert in Marketing Cloud Account Engagement (Pardot) or B2B Marketing Product and Marketing Cloud.
• Have a solid understanding of business processes in CRM, sales, service, and marketing.
• Demonstrate high commitment coupled with analytical and conceptual skills.
• Initial Salesforce certifications complete your profile.
• Ideally, an experience with Salesforce Core Clouds and initial touchpoints with Consumer Goods Cloud such as Veeva or IQVIA, Loyalty

Perks:

• Bonuses and gift vouchers
• Internet data allocation for remote work
• Medical insurance (includes eye care and dental)
• Employee welfare benefits (for weddings, funerals)
• Interest free loans for accommodation
• Employee bonding activities (bi-monthly happy hour, sporting activities)

What To Expect:

Working with AmaliTech provides an excellent opportunity for career growth and development in a healthy and diverse work environment. Our talented and welcoming team will ensure you feel part of our family to get you engaged on the job.

Recruitment Process:

1. Application. Click on the "I'm Interested" to apply.
2. General Coding Assessment
3. Online Interview
4. Job Offer

For enquiries, reach out via 0501697290, Mon-Fri, 8 am to 4 pm.