AmaliTech is a social enterprise that harnesses the potential of remote working to build the future of work in Sub-Saharan Africa. We provide employment pathways in the tech sector to young graduates in Sub-Saharan Africa, connecting them to the global demand for tech talent. Our headquarters is in Germany and we have operations in Ghana and Rwanda.

A passionate and capable IT Infrastructure & Security individual to assist our IT team in the management of all infrastructure and security aspects for our locations in Takoradi and Accra. Detailed responsibilities include:

• Manage technology services that meet daily operational requirements in AmaliTech designated area(s)

• Installs and configures computer hardware, software, systems, networks, printers, and scanners

• Configure, Setup and Install networks based on Cisco and Sophos Technologies

• Reviews vendor contracts and coordinates IT purchases (hardware, software, and services) to ensure effective deployment of solutions aligned with user needs

• Partake in risk assessments and provide utmost support in implementing regulatory standards 

• Monitor computer networks for security issues

• Investigate security breaches and other cybersecurity incidents

• Install security measures and operate software to protect systems and information infrastructure, including firewalls and data encryption programs

• Maintaining user and office machines, laptops, desktops, printers, and others

• Work with the security team to perform tests and uncover network vulnerabilities

• Fix detected vulnerabilities to maintain a high-security standard

• Setting up and maintenance of conference and communication devices

• Monitoring, responding to and addressing IT-related issues as it is raised in company incident management systems and help desk

• Set up all hardware (laptops, desktops, servers, printers, monitors), operating systems and user applications

• Manage users on Microsoft Azure Endpoint Manager and Active Directory

• Stay up to date on information technology trends and security standards

• Provide IT support for UNIX/Linux and Windows systems

• Interpret and assist backup as well as recovery processes along with industry standards

• Conduct installation, migration, and upgrade of entire technology systems in a validated atmosphere

• Perform within change control and ticketing system environment. 

• Assist with the tagging of all IT-related assets

• Commitment to continuously learn, quickly adapt, and grow

• Perform any other related duties that may be assigned to you by your superior as and when demanded

At least, you should possess the following:

• At least 2 years of work experience in a similar role

• HND or Bachelor’s degree in Computer Science or Information Technology

• Must possess at most Microsoft 365 Certified: Modern Desktop Administrator Associate, AWS cloud practitioner, CCNA (required), CompTIA A+, CompTIA Network+, MTA IT, Microsoft Certified IT Professional and ITIL

• Sophos Certified Architect or Sophos Certified Technician (Support)

What To Expect:

Working with AmaliTech provides an excellent opportunity for career growth and development in a healthy and diverse work environment. Our talented and welcoming team will ensure you feel part of our family to get you engaged on the job.

Recruitment Process:

1. Application. Click on the "I'm Interested" to apply.

2. Online Interview

3. Job Offer

For enquiries, reach out via 050 169 7290 or 050 161 9835, Mon-Fri, 8am to 4pm.