Business Development Manager - Key Accounts

  • Full-time
  • Department: Sales

Company Description

Whether you're just beginning your career or have years of experience—you've come to the right place! Working at Alto-Shaam means you’re a part of a passionate team working together towards one goal.

Since 1955, Alto-Shaam has pioneered industry-leading commercial foodservice equipment that anticipates and responds to our customers' needs. Our solutions help foodservice businesses like Sendik’s Food Market and Saz’s Hospitality Group enhance their menus while providing a greater return on their investment.

Our world-class products are made in a world-class facility. Alto-Shaam’s headquarters and manufacturing space is dynamic, clean and safe for all.

As a family company, we also take care of our people by providing market-leading benefits:

  • Earn an annual bonus on your gross income, which has averaged 15% over the past five years
  • Low to NO COST premiums for full coverage healthcare with wellness participation
  • 11 paid holidays and generous earned PTO
  • Advancement opportunities to grow through our career ladders program
  • Tuition assistance to pursue a degree or certification
  • Fitness reimbursement for gym memberships, classes, or training sessions
  • Biannual performance reviews with yearly merit increases
  • Annual free lunch with the company president to celebrate your work anniversary

Job Description

Business Development Manager – Key Accounts is a driven, results-oriented individual with the skills to create new leads, connect with customers, provide solutions, and close the deal. Key Accounts plays a crucial role in the growth and success of the company by identifying, developing, and managing sales relationships. Collaborate with Alto-Shaam sales, service, and product development teams as well as outside rep and dealer partners to create demand for Alto-Shaam products in Multi-Unit Foodservice, Retail, Hospitality, C-Store, Contract Feeder, and Franchise accounts.

The ideal candidate for a Business Development Manager - Key Accounts would be able to do the following:

  1. Identify and Target Emerging Chain Accounts: Research, identify, and prioritize potential emerging chain restaurant and hospitality accounts that align with Alto-Shaam's business objectives and product offerings.
  2. Develop Strategic Partnerships: Cultivate relationships with key decision-makers within emerging chain accounts to understand their needs, challenges, and growth strategies. Collaborate with these partners to develop tailored solutions using Alto-Shaam's product portfolio.
  3. Drive Revenue Growth: Develop and execute sales strategies to drive revenue growth within emerging chains. This includes setting sales targets, creating account-specific business plans, and implementing initiatives to meet or exceed sales goals.
  4. Product Knowledge and Training: Become an expert on Alto-Shaam's product offerings and capabilities. Conduct product demonstrations, training sessions, and presentations to educate emerging chain accounts on the benefits and features of Alto-Shaam equipment.
  5. Market Analysis and Insights: Stay abreast of market trends, competitive landscape, and emerging industry developments within the foodservice and hospitality sectors. Utilize this information to identify new business opportunities and develop compelling value propositions.
  6. Collaborate with Cross-Functional Teams: Work closely with internal teams such as marketing, product development, customer service, and culinary to ensure seamless execution of sales initiatives. Collaborate on marketing campaigns, product launches, and customer support strategies.
  7. Negotiation and Contract Management: Lead negotiations with emerging chain accounts to secure pricing and relationships within sales channel. Ensure that pricing is aligned with Alto-Shaam's pricing policies, terms, and conditions.
  8. Monitor and Report on Sales Performance: Track sales metrics, analyze performance data, and generate monthly reports on emerging chain results and activity. Use these insights to identify areas for improvement and optimize sales strategies.
  9. Attend Trade Shows and Events: Represent Alto-Shaam at industry trade shows, conferences, and networking events to build brand awareness, generate leads, and establish industry relationships within the emerging chains market.
  10. Customer Relationship Management (CRM): Utilize CRM tools to maintain accurate account records, track customer interactions, and manage sales pipelines effectively.
  11. Maintain Aggressive Travel Schedule: (70%+ travel required)

Qualifications

For a candidate to be successful as a Business Development Manager - Key Accounts they must have:

    Level of Education Required:

    • Demonstrated sales & marketing management experience.
    • Regional or National Key Accounts experience
    • Culinary Background preferred
    • Bachelor’s degree in business or related field

    Soft Skills needed to be successful:

    • Customer Service – Empathy, Patience & Ability to problem solve.
    • Adaptability – Flexibility & Resilient
    • Product Knowledge – Desire to learn and understand equipment.
    • Networking Skills
    • Teamwork – Collaboration & Conflict Resolution
    • Ability to persuade to close sale.
    • Optimistic & Enthusiastic.

    Preferred Industry Experience:

    • Familiarity with the food service industry, including an understanding of commercial kitchens, equipment needs, and industry trends.
    • Can adapt to a fast-paced environment with evolving products and market demands.
    • Flexible in approach, able to tailor sales strategies to different client types and situations.
    • Ability to communicate effectively about the technical aspects and benefits/solutions of the equipment.

      Additional Information

      We are looking for team-members that exemplify and live our High FIVE values:

      • High Quality:  Are you detailed-oriented and ensure the accuracy of your work?
      • Family: Do you exceed expectations by being attentive and going above and beyond?
      • Improve: Are you passionate about finding solutions to streamline and enhance the way you and your peers work?
      • Voice: Are you a positive person who wants to make an impact on others?
      • Empower: Are you a go-getter who takes initiative and pride in your work?

      If you share our values, we want you to be a part of our Alto-Shaam family!