Team Lead, Inspections
- Full-time
Company Description
ARE YOU READY TO WORK AT ALTISOURCE?
- Are you interested in making an immediate impact on work that matters?
- Are you looking to join a group of seasoned industry experts, innovators and collaborators relentlessly focused on driving results?
- Are you intrigued by a billion-dollar company that is financially successful but feels like a start-up?
If so, nice to meet you; we are Altisource! We are seeking energetic, highly skilled self-starters who thrive in a dynamic and fast-paced environment. We offer challenging work and great colleagues as well as career development opportunities.
We are looking for a Team Lead, Inspections to help lead our Altisource Team!
Job Description
Job Description:
- Lead the property inspection operations in a multi-client environment ensuring adherence to service level agreements and quality standards.
- Track team performance metrics, using data-driven insights to improve operational efficiency, enhance inspection quality, and reduce turnaround times.
- Manage multiple projects simultaneously, consistently meeting deadlines and delivering high-quality results within set timeframes.
- Communicate effectively with internal and external clients to ensure smooth workflow
- Serve as the subject matter expert and act as the communication link between staff members and customers as needed.
- Address and resolve inspection-related issues or escalations promptly.
- Collaborate with cross-functional teams across locations to resolve issues or challenges during the inspection process.
- Monitor daily production reports to ensure the team meets both production and quality targets.
- Analyze datasets to extract meaningful insights and make informed decisions.
- Perform staffing data analysis to ensure adequate staffing levels to handle expected volumes.
- Take on additional duties as required.
Qualifications
- Bachelor's Degree preferred.
- Minimum of 3 years of experience in team management within a related field.
- Strong managerial, organizational, and leadership skills.
- Excellent analytical, communication, and interpersonal skills.
- Proficient in Microsoft Office Suite or similar software.
- Detail-oriented with a focus on compliance with SOPs.
- Open to continuous learning and professional development.
Additional Information
Prosperity
- Competitive salary based on your experience and skills – we believe the top talent deserves the top rupee
- Bonus Potential – if you go above and beyond, you should be rewarded
Good Health
- Comprehensive insurance plans like Medical, Personal Accident Benefit and Life Insurance
- Wellness Programs (examples include eye examination, diabetes checkup camp, hemoglobin check and health talks)
Happiness
- 10 paid holidays, plus 26 paid days off per year
- Lots of employee engagement activities both offsite (examples include family cricket/football games, annual company celebrations and happy hours) and onsite (examples include office stress buster events, holiday parties, and quarterly Living our Values celebrations)
- Opportunities to join our community service initiatives, including Habitat for Humanity