Analyst, Quality Assurance

  • Full-time

Company Description

We are a leader in providing end-to-end services and technology to the mortgage and real estate industries. With innovation as a guiding principle and a focus on compliance and exceptional service, Altisource’s solutions solve complex business problems within the mortgage originations and servicing fields and provide innovative online real estate platforms for both consumers and investors.

Job Description

 

  • Good understanding of quality assurance best practices for both voice and non-voice processes
  • Ability to identify material process improvement opportunities and provide process recommendations to add significant value add to business
  • Work with Management and develop project plans to address opportunities identified through process reviews.
  • Track Business Unit responses for all findings identified from the process reviews.
  • Escalate unresolved issues and work with Management to resolve the issues.
  • Provide management with timely reports documenting observations from reviews.
  • Assist in implementing changes or modifications to the Quality Assurance department's evaluation process.

Qualifications

Qualifications and Experience

  • Any Bachelor's Degree
  • 2-3 years experience in quality assurance
  • Experience in US Mortgage market related processes such as eviction, sale, closing etc. is a plus

Additional Information

WORKING AT ALTISOURCE ADVANTAGES

Prosperity

·        Competitive salary based on your experience and skills

Good Health

·        Comprehensive insurance plans ;- Medical insurance for employees and family, Personal Accident Benefit and Life Insurance for employees

·        Wellness Programs

Happiness

·        10 paid holidays, plus 26 paid days off per year

·        Lots of employee engagement activities 

OUR CORE VALUES

 For our employees, customers, and shareholders, we commit to…

·        Act with Integrity – exhibit unwavering integrity, compliance and ethical conduct at all times

·        Energize People – enable exceptional people to energize their teams and drive results

·        Empower Innovation – reward the relentless creation of innovative and compliant solutions to achieve our mission and generate value for our customers

·        Exceed Customer Expectations – execute world-class solutions to deliver value and delight our customers

·        Win as a Team – embrace the passion, energy and power of our global teams to win as “One-Altisource”

·        Enrich Communities – create positive impacts for the communities where we live and serve

 

Are you up to the challenge? What are you waiting for? Apply today!

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