Vendor Account Specialist

  • Full-time

Company Description

ARE YOU READY TO WORK AT ALTISOURCE?

  • Are you a quick learner who is self-motivated, with developed relationship skills, who is able to work well independently, as well as on a team?
  • Are you looking to join a group of seasoned industry experts, innovators and collaborators relentlessly focused on driving results?
  • Can you work on several projects simultaneously while still having excellent attention to detail?
  • Can you not only understand and analyze complex system issues, but also explain them to those around you?
  • Would you like to work for a successful, growing, and proven company where high-quality design work is appreciated and rewarded?

If so, nice to meet you; we are Altisource! We are seeking energetic, highly skilled self-starters who thrive in a dynamic and fast-paced environment. We offer challenging work and great colleagues as well as career development opportunities.

We are looking for a Vendor Account Specialist to be responsible for the strategic vision for their accounts, identifying trends and patterns, and owning the vendor relationships to ensure all client needs are met and areas for improvement are identified to the team.

 

Job Description

WHAT YOU GET TO DO

  • Coordination – Act as liaison between Operations and Vendor Management Operations on escalated orders, prioritization list, vendor updates, etc.
  • Communications – Excellence in email and phone call response times, conflict resolution, clear and concise conversations.
  • Problem solver – The ability to solve complex problems using critical thinking.  
  • Work Distribution – Distribute workload between designated Account Managers based on assigned coverage.
  • Project Management – Track items to completion, centralize and compile information.
  • Client Performance Monitoring – Monitor client KPIs, determining opportunities for improvement on vendor performance.
  • And additional duties as determined by client requirements.

Qualifications

WHAT ABOUT YOU? You have...

  • Ability to self-manage, demonstrate effective and positive results with large amounts of autonomy plus an extraordinary ability to work as a team.
  • Experience with communicating daily with assigned vendor network on pending orders, past due orders, re-allocation of work due to client requirements.
  • Comfortable with Power Point and Excel, with ability to succinctly establish a story and provide visual analysis through the creation of professional level decks, use of pivot tables and create visualizations by use of data.
  • Must work well under pressure, be able to juggle many projects simultaneously, and have excellent interpersonal skills, including meeting management, verbal and written communication and organization/prioritization skills.

Additional Information

PERKS OF WORKING AT ALTISOURCE

Prosperity

  • Competitive base salaries - from $39,270 - $45,760 for qualified candidates
  • 401k plans with company match
  • Paid Parental Leave

Good Health

  • Comprehensive Medical, Dental, and Vision insurance plans and more
  • Tax-free Flexible Spending Account
  • Life insurance, short-term, and long-term disability

...And Happiness!

  • Paid holidays, plus 19 days of accrued PTO for a total of 29 paid days available per year
  • Lots of employee engagement activities and professional development tools
  • Opportunities for you to join our community service initiatives, such as Habitat for Humanity                                                                                                                                                                               

Are you up to the challenge? Apply today!

Got a question? Contact our Talent Acquisition Team at [email protected].

At Altisource we value diversity and are proud to be an equal opportunity workplace. We do not discriminate against any employee or applicant for employment on the basis of race, religion, color, sex, national origin, gender identity and/or expression, sexual orientation, age, marital status, veteran status, or disability status.

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