Manager, Business Analytics

  • Full-time

Company Description

Are you up to the challenge of finding, engaging, and closing some of the hardest-to-reach talents for US mortgage openings? If yes, keep reading!

At Altisource (NASDAQ: ASPS) we build world-class technologies and services for the mortgage and real estate industry and are well poised to help revolutionize how homes are bought, sold, and managed. In the US, we partner with 7 out of the top 10 mortgage servicers, operate one of the top three real estate auction websites, and manage a cooperative which represents a 15%+ market share of the $1.8tn US Originations market.

We are looking for a Talent Acquisition Specialist Intern to work with our highly collaborative Talent Acquisition team. The Contract Recruiter will be focusing on sourcing talent from different channels, and partner with other team members in the execution of the critical components of talent acquisition.

This Bangalore-based role will be working remotely for now.

 

 

Job Description

ARE YOU READY TO WORK AT ALTISOURCE?

  • Do you have the right business instincts and are analytically awesome?
  • Are you highly driven and energized by solving complex problems?  
  • Are you ready to work for a successful, growing and proven company where ownership, accountability and performance are rewarded?

If so, nice to meet you; Join the team at Altisource® to help revolutionize how homes are bought and sold in the United States with Owners.com and Hubzu.com. This is a best of both worlds opportunity where you can participate in a true startup with the backing and financial security of Altisource® (NASDAQ: ASPS) a leading provider of real estate transaction services.

We are looking for an experienced, brilliant and innovative Manager, Business Analytics, reporting directly to Vice President, Analytics and Strategy. In this role, you will manage a team of few individuals, and will directly working with the leadership team across Product, Technology and Ops functions to identify and solve critical problems and build scalable solutions to deliver large business upside. If you are up for the challenge, keep reading!

Analytics function within Hubzu.com and Equator.com (Altisource marketplace businesses) serves as the bedrock of our growth model enabling best-in-class customer experience for our real estate buyers, sellers and agents.

You will be responsible for driving the maturity and excellence of our analytics function, including implementing best practices on collection, reporting and analysis of website/apps data to drastically improve the user experience. You will also work cross-functionally with Product, Technology and Business Ops teams to collaboratively implement such enhancements. You'll serve in a pivotal role, helping shaping our complete suite of products, served across our websites, apps and CRM system.

You will work in a highly qualified and competent Analytics team. Our goal as a group is to drive powerful analytics solutions with scalable results. We take our expertise in consumer psychology, quantitative modeling, and data science and apply it to our huge customer base to drive large business upside.

WHAT YOU'LL DO:

1.       Lead discovery and execution of insights on customer behavior & outcomes from the web traffic data

a.       By (i) advancing the understanding of customer base behavior across teams, (ii) provide critical feedback to product team, and (iii) influence traditional as well as digital marketing strategy  

b.       Execute a data and reporting strategy through a combination of (i) Data consolidation, validation, gap analysis and (ii) creation of holistic dashboards and presentations to executive leadership to inform and launch new lines of enquiry

2.       Drive reporting efficiency by making data available when-and-where it is needed

3.       Leverage leadership skills to develop a real dialogue in the business about challenges, opportunities, options and actions by

o   Identifying and disseminating relevant variance

o   Surfacing key options for consideration, and actively drive conversation till decisions and actions are taken

4.       Build and execute our proprietary advanced data models (property recommendation, buyer suspension etc.)

5.       Synthesize and translate needs of multiple teams into A/B tests

a.       Design and implement the full cycle of A/B testing from hypothesis creation to post experiment analysis and presentation of results

6.       Coordinate accurate tagging and tracking for customer journeys across

a.       Website implementation (Events, Virtual Page views, Custom Dimension/Metrics)

b.       Marketing campaigns (Display, SEM and Email)

7.       Find, Explore and Use tools that can accelerate our delivery of more great features!

Qualifications

THE SKILLS AND EXPERIENCE YOU BRING:

1.       Advanced proficiency with Analytics tools

a.       Google Analytics/Universal Analytics, Big Query, Clickstream analysis, with a thorough understanding of implementation and analysis of web metrics analysis at scale

b.       Data extraction and analysis tools (MS-SQL, MySQL etc.)

c.        Business Intelligence (BI) methodologies & visualization tools such as PowerBI and Tableau

2.       Exposure to A/B testing tools such as Google Optimize, Optimizely, Test and Target etc.

3.       Exposure to

a.       Tag Management tools such as Google Tag Manager (GTM)

b.       Experience with Measurement Protocol methodology

c.        Digital marketing campaign concepts, use of marketing campaign platforms such as Double Click, Google 360 & Adwords

4.       Bachelor’s degree in Math, Physics, Statistics, Economics, Computer Science, or other quantitative fields from a Tier 1 college. Masters degree or an MBA is a plus, but not required.

5.       5+ years in Analytics with a demonstrated track record of successful problem solving in a consumer technology company

6.       Strong strategic, analytical and critical thinking skills; ability to break down complex problems and formulate plans

7.       Proven ability to collaborate broadly with flexible, positive attitude and ability to get results

8.       Exceptional oral and written communication skills; ability to communicate to the senior executive level

Additional Information

WORKING AT ALTISOURCE ADVANTAGES

Prosperity

·        Competitive salary based on your experience and skills

Good Health

·        Comprehensive insurance plans ;- Medical insurance for employees and family, Personal Accident Benefit and Life Insurance for employees

·        Wellness Programs

Happiness

·        10 paid holidays, plus 26 paid days off per year

·        Lots of employee engagement activities 

OUR CORE VALUES

 For our employees, customers, and shareholders, we commit to…

·        Act with Integrity – exhibit unwavering integrity, compliance and ethical conduct at all times

·        Energize People – enable exceptional people to energize their teams and drive results

·        Empower Innovation – reward the relentless creation of innovative and compliant solutions to achieve our mission and generate value for our customers

·        Exceed Customer Expectations – execute world-class solutions to deliver value and delight our customers

·        Win as a Team – embrace the passion, energy and power of our global teams to win as “One-Altisource”

·        Enrich Communities – create positive impacts for the communities where we live and serve

 

Are you up to the challenge? What are you waiting for? Apply today!

 

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