Lead Engineer - Application Support
- Full-time
Company Description
Altisource Portfolio Solutions S.A. (NASDAQ: ASPS) is an integrated service provider and marketplace for the real estate and mortgage industries. Combining operational excellence with a suite of innovative products and technologies, Altisource helps solve the demands of the ever-changing market. Additional information is available at altisource.com.
Job Description
Job Description - Support Engineer in a Lead Role
Provide operational expertise with PEGA(PRPC/RPA) and MySQL
Manage technical and/or Business bridges as required
Ensuring that production changes are reviewed and validated in production to avoid/minimize change related issues.
Problem Management - Support and drive detailed root cause analysis of production issues
Collaborate with
Provide verbal and written communication regarding status , risks, issues make recommendentation for remediation or change
Identify opportunities for application tuning
Review and Enhance application run books
Regular review of incidents, service requests, problem metrics
Service ownership - Accountable for availability, performance , capacity and maintenance of Automation applications.
Collaborate with multiple teams within Organization.
Qualifications
Any Bachelor's degree
Should have prior experience in supporting Automation applications developed in PEGA.PEGA certification will be an added advantage
MYSQl knowledge
Proactively detect problems related to service and infrastructure operations
Skilled in being a strong team player.
Excellent debugging skills
Adhere to Application support processes and procedures
Good communication skills
High level knowledge in AWS/Any cloud services
Additional Information
WORKING AT ALTISOURCE ADVANTAGES
Prosperity
- Competitive salary based on your experience and skills – we believe the top talent deserves the top rupee
- Bonus Potential – if you go above and beyond, you should be rewarded
Good Health
- Comprehensive insurance plans like Medical, Personal Accident Benefit and Life Insurance
- Wellness Programs (examples include eye examination, diabetes checkup camp, hemoglobin check and health talks)
Happiness
- 10 paid holidays, plus 26 paid days off per year
- Lots of employee engagement activities both offsite (examples include family cricket/football games, annual company celebrations and happy hours) and onsite (examples include office stress buster events, holiday parties, and quarterly Living our Values celebrations)
- Opportunities to join our community service initiatives, including Habitat for Humanity
Are you up to the challenge? What are you waiting for? Apply today!
If you have any questions or concerns, feel free to reach out to us at [email protected]
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.