Sales Support Representative

  • Full-time

Company Description

ARE YOU READY TO WORK AT ALTISOURCE?

  • Are you interested in making an immediate impact on work that matters?
  • Are you looking to join a group of seasoned industry experts, innovators and collaborators relentlessly focused on driving results?
  • Are you intrigued by a billion-dollar company that is financially successful but feels like a start-up?

If so, nice to meet you; we are Altisource! We are seeking energetic, highly skilled self-starters who thrive in a dynamic and fast-paced environment. We offer challenging work and great colleagues as well as career development opportunities.   

As the industry leader, with a dominant market position for residential investment data, analytics, and technology, Altisource is uniquely positioned, offering the most comprehensive set of untapped real estate industry data!  We are looking for a Sales Support Representatives for our growing Altisource Inside Sales team.  

Job Description

WHAT YOU GET TO DO

  • Take inbound calls, emails and chats from clients that reach out regarding the rental properties listed
  • Track and handle the full life-cycle, from purchase to close, for customers
  • Assign client leads to agents in the field and track their activity with the agents
  • Determine client leads and respond appropriately by answering questions or referring the client to a specialist
  • Manage various reports for the Altisource team, and distribute said reports to the team

Qualifications

WHAT ABOUT YOU?  You have...

  • Experience in an Inside Sales or client Account Management role, ideally within a Real Estate Services or Cloud-based Web Services sector
  • Experienced in customer facing roles, with expertise in handling customer objections and escalations
  • Experience working with one or more CRM's (e.g. Avature, Encore, or Salesforce.com) or Ticketing Tracking systems (e.g. Salesforce.com, Zendesk)

Additional Information

WORKING AT ALTISOURCE ADVANTAGES

Prosperity
• Competitive salary based on your experience and skills – we believe the top talent deserves the top rupee
• Bonus Potential – if you go above and beyond, you should be rewarded

Good Health
• Comprehensive insurance plans like Medical, Personal Accident Benefit and Life Insurance
• Wellness Programs (examples include eye examination, diabetes checkup camp, hemoglobin check and health talks)

Happiness
• Paid holidays (including the day after Thanksgiving and Christmas Eve), plus 19 days of paid time off, for a total of 28 paid days off per year
• Lots of employee engagement activities both offsite (examples include family cricket/football games, annual company celebrations and happy hours) and onsite (examples include office stress buster events, holiday parties, and quarterly Living our Values celebrations)
• Opportunities to join our community service initiatives, including Habitat for Humanity
 

Are you up to the challenge? What are you waiting for? Apply today!
If you have any questions or concerns, feel free to reach out to us at [email protected]
 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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