ARE YOU READY TO WORK AT ALTISOURCE?

• Do you have experience onboarding new clients and driving success within tight timelines? 
• Are you a client advocate who is data-oriented and has an agile mindset? 
• Do you have a self-starter attitude that is constantly iterating and improving?  

If so, nice to meet you; we are Altisource! We are seeking an energetic, passionate and highly skilled self-starter who thrives in a dynamic and fast-paced environment. We offer challenging work and great colleagues as well as career development opportunities. 

We are looking for a talented Manager, Onboarding Program Office, to head up our new Onboarding Program Office within the Office of Client Advocacy, based in our Atlanta office. In this role, you will help develop, align and execute new onboarding programs in support of the organization’s strategic growth with new clients.  You will work to identify efficiencies, process improvements and create new standardizations. In doing so, you’ll drive down the time to live and create incremental revenue and increased client satisfaction. You’ll work closely with Clients, and across operations, legal, compliance and our product teams.

WHAT YOU GET TO DO  

• Lead new client Pipeline planning meetings in partnership with Sales to optimize engagement timelines and deliver increased readiness at contract signing
• Partner with Client Advocates, Sales and Executives to create a consolidated and standardized Onboarding strategy that drives down the time to live for new clients
• Manage a team of 2 project managers and together execute streamlined project timelines, tracking and pushing deliverables using project tracking software
• Conduct Onboarding project meetings with stakeholders and present project plans to all stakeholders and executives involved in the project
• Communicate regular project status updates and reports to stakeholders throughout the organization, building out a formal Onboarding management process and software suite to support the function
• Own the end to end Onboarding experience, from Pipeline to Post Live with the goal of driving down time to live and driving up new client satisfaction

WHAT ABOUT YOU

• Strong program/management experience within Real Estate/Field Services is required
• Client facing experience and the confidence working directly with Clients
• Experience managing complex projects with multiple stakeholders, and analyzing contracts to determine, align and manage available resources
• Driven, with a desire to learn how to operate in an agile business operating model
• Salesforce experience would be a plus, as would six-sigma certification

WORKING AT ALTISOURCE ADVANTAGES:

PERKS OF WORKING AT ALTISOURCE 

Prosperity 

• Competitive base salaries - we believe the top talent deserves the top dollar!   
• 401k plans with company matching – we want to empower you to foster your career, and prepare for retirement 

Good Health 

• Comprehensive Medical, Dental, and Vision insurance plans 
• Tax-free Flexible Spending Account 
• Life insurance, short-term, and long-term disability 

...And Happiness! 

• Paid holidays, plus 19 days of accrued PTO for a total of 28 paid days off per year 
• Free snacks, drinks and coffee 
• Lots of employee engagement activities both offsite (examples include family cricket/football games, annual company celebrations and happy hours) and onsite (examples include office stress buster events, holiday parties, and quarterly Living our Values celebrations) 
• Opportunities for you to join our community service initiatives, including Habitat for Humanity 

Are you up to the challenge? Apply today! 

Reach out to our Talent Acquisition Team directly at working@altisource.com if we can be of any assistance. 

At Altisource we value diversity, and are proud to be an equal opportunity workplace. We do not discriminate against any employee or applicant for employment on the basis of race, religion, color, sex, national origin, gender identity and/or expression, sexual orientation, age, marital status, veteran status, or disability status.