ARE YOU READY TO WORK AT ALTISOURCE?

• Are you a leader who is self-motivated and able to work well independently as well as on a team?
• Are you looking for an opportunity to grow creatively and professionally?
• Are you looking to join a group of seasoned industry experts, innovators and collaborators relentlessly focused on driving results? 

If so, nice to meet you; we are Altisource! We are seeking energetic, highly skilled self-starters who thrive in a dynamic and fast-paced environment. We offer challenging work and great colleagues as well as career development opportunities. 

We are looking for a Business Process Engineer to help support the dynamic real estate services lines of business and provide counsel directly to business leadership on legal, regulatory, business and operational issues. 

Enhance Altisource’s reputation by creating new and improved processes to create the title and closing services of the future.

• Build and maintain metrics and KPIs that best measure operational performance and and hold team accountable for those metrics on a consistent basis, and reporting on these metrics to leadership team.  Leverage these metrics to drive daily production and meet all client SLAs.

• Manage team of managers and team leads who oversee associates as they work through Title Processing and Inventory Management for the Premium Title Services

• Manage individuals and provide support for escalated issues that arise and ensure pipeline coverage.

• Build out a team of multiple offices and remote employees (where required) operating in multiple states.

• Build relationships with clients, agents and underwriters daily and provide guidance to agents and consumers on all aspects of escrow and title.

• Overseeing operations from the applications process through conveyancing, closing, accounting, and post-closing.

• Making staffing changes as necessary including conducting interviews, touch-base meetings with current staff and terminating when necessary.

• Following up on accounting matters such as uncleared checks and escrow balances.

• Maintaining quality control to ensure CFPB, RESPA, and Best Practice Compliance. Works with training and compliance to ensure high quality training and job readiness.

• Work with our Compliance team to ensure we meet compliance in all aspects of company policies and procedures, escrow rules and regulations across multiple state boundaries.

• Create quarterly/annual personal development plans, coaching, feedback and written counseling if needed for title, settlement, and escrow teams.

• Support all branches in maintaining a high level of service and satisfaction to clients.

• Maintain high standard of confidentiality.

• Work with our technology teams to scope the future of residential title and closing services using the very latest tools.

• 10+ years of operations and business management experience leading title, trust, and settlement operations
• The ability to assess and coach other employees to improve their processes and performance in a fast-paced, growing company
• Develop clear and concise goals and growth plans for multiple offices in multiple geographies
• Love to win, and have a passion for streamlining processes and helping teams work smarter. 
• Strong leadership, motivational, and communication skills
• Experience and success managing and engaging remote employees
• Experience negotiating with internal and external business partners
• Experience managing budgets with the ability to evaluate financial and business indicators and translate data into actionable insights
• An analytical data-driven approach to tackling business challenges in an effort to eliminate roadblocks
• Full understanding of CFPB, RESPA, and Best Practice  - Licenses/Certifications a plus
• Excellent Written and Oral communication skills

PERKS OF WORKING AT ALTISOURCE

Prosperity

• Competitive base salaries - we believe the top talent deserves the top dollar!
• 401k plans with company matching – we want to empower you to foster your career, and prepare for retirement

Good Health

• Comprehensive Medical, Dental, and Vision insurance plans
• Tax-free Flexible Spending Account
• Life insurance, short-term, and long-term disability

...And Happiness!

• Paid holidays, plus 19 days of accrued PTO for a total of 28 paid days off per year
• Free snacks, drinks and coffee
• Lots of employee engagement activities both offsite (examples include family cricket/football games, annual company celebrations and happy hours) and onsite (examples include office stress buster events, holiday parties, and quarterly Living our Values celebrations)
• Opportunities for you to join our community service initiatives, including Habitat for Humanity

Are you up to the challenge? Apply today!

Reach out to our Talent Acquisition Team directly at if we can be of any assistance!

At Altisource we value diversity, and are proud to be an equal opportunity workplace. We do not discriminate against any employee or applicant for employment on the basis of race, religion, color, sex, national origin, gender identity and/or expression, sexual orientation, age, marital status, veteran status, or disability status.