ARE YOU READY TO WORK AT ALTISOURCE?

• Are you a leader who is self-motivated and able to work well independently as well as on a team?
• Are you looking for an opportunity to grow creatively and professionally?
• Are you looking to join a group of seasoned industry experts, innovators and collaborators relentlessly focused on driving results? 

If so, nice to meet you; we are Altisource! We are seeking energetic, highly skilled self-starters who thrive in a dynamic and fast-paced environment. We offer challenging work and great colleagues as well as career development opportunities. 

We are looking for a Business Process Engineer to help support the dynamic real estate services lines of business and provide counsel directly to business leadership on legal, regulatory, business and operational issues. 

Reporting to the Director of Operational Excellence, the Process Engineering role will help drive Operational Excellence efforts by working alongside the company’s business leaders and other stakeholders. This position will a key part of the centralized center of excellence for quality and process improvement, and will partner with businesses and functional areas throughout the company to drive overall operational maturity. The ideal candidate will have the ability to provide strategic thought leadership and support for high-visibility enterprise process improvement initiatives and skilled change management.

The successful candidate will have the ability to model business processes and determine required inputs and outputs. They will assist with business transformation and make recommendations for changes to improve efficiency and/or reduce defects.

Strong leadership skills with significant technical and business experience are a necessity for the process engineering position. Comprehensive knowledge of process and quality improvement best practices are necessary skills along with excellent interpersonal skills, strong change management skills, sound judgment and a unique ability to solve problems. 

Essential Duties and Responsibilities

• Lead enterprise level process improvement programs which drive significant value to the business in terms of revenue, efficiencies, and customer satisfaction.
• Implement industry best practices in all of the operational disciplines of the business – customer onboarding, services, support, & product management.
• Train and coach resources throughout the organization on process engineering tools and methods.
• Works with all levels of the organization to identify and implement process improvement, find process interactions and dependencies, develop key performance indicators and clarify business operations
• Performs failure mode analysis to determine corrective actions and lessons learned.
• Works with cross-functional teams and works with key stakeholders to evaluate and streamline key operations processes
• Provides constant, ongoing communication to ensure barriers/obstacles to business process improvement are removed and necessary support is provided
• Ability to translate a complex, broad initiative into a value proposition with a clear vision and unambiguous communication
• Excellent communication skills to interface and influence business leaders
• Ability to identify synergies and opportunities for simplification

Required Education, Experience, and Skills

• Bachelor’s degree in Business, Engineering, Computer Science or related field
• May hold other certifications as Quality Engineer, Reliability Engineer, Quality Auditor, etc. to provide special expertise.
• At least 5-7 years of hands-on experience in as many of the following areas as possible – quality management, process engineering, organizational change management, project & program management
• Experience with software engineering and technology organizational maturity preferred
• Six Sigma Black Belt certification preferred

Excellent verbal and written communication skills

PERKS OF WORKING AT ALTISOURCE

Prosperity

• Competitive base salaries - we believe the top talent deserves the top dollar!
• Bonus Potential – if you go above and beyond, you should be rewarded
• 401k plans with company matching – we want to empower you to foster your career, and prepare for retirement

Good Health

• Comprehensive Medical, Dental, and Vision insurance plans
• Tax-free Flexible Spending Account
• Life insurance, short-term, and long-term disability

...And Happiness!

• Paid holidays, plus 19 days of accrued PTO for a total of 28 paid days off per year
• Free snacks, drinks and coffee
• Lots of employee engagement activities both offsite (examples include family cricket/football games, annual company celebrations and happy hours) and onsite (examples include office stress buster events, holiday parties, and quarterly Living our Values celebrations)
• Opportunities for you to join our community service initiatives, including Habitat for Humanity

Are you up to the challenge? Apply today!

Reach out to our Talent Acquisition Team directly at if we can be of any assistance!

At Altisource we value diversity, and are proud to be an equal opportunity workplace. We do not discriminate against any employee or applicant for employment on the basis of race, religion, color, sex, national origin, gender identity and/or expression, sexual orientation, age, marital status, veteran status, or disability status.