Our committed to achieving diversity and inclusion within its workforce, providing an environment that reflects the values enshrined in the Charter of the United Nations and encourages all qualified applicants, irrespective of gender, nationality, disabilities, sexual orientation, culture, religious and ethnic backgrounds to apply.

Oracle Fusion Middleware Administrator

The candidate will be a senior level resource providing Oracle Fusion Middleware technical leadership.

Service delivery expectations: Leadership (Senior resources)

• Provide strategic guidance for Oracle Fusion Middleware Hosting services as required.
• Manage projects for Oracle Fusion Middleware Hosting services.
• Assist the Service Owner and Team Lead in the delivery of Service Delivery Agreements (SDAs) to our customers.
• Assist with the coordination, preparation, presentation and implementation of proposals and projects linked to the SDAs.
• Be a go-to expert for troubleshooting Oracle Fusion Middleware related issues.
• Liaise with Partner Organizations on a service management basis.

Service Management: 

• Manage, prioritize and take ownership of tasks assigned to Oracle Fusion Middleware team as required o includes service requests, change requests, incidents, project tasks and others as required.
• Monitor and take ownership of tasks assigned to Oracle Fusion Middleware team ensuring completion within SLA targets.

Technical Support

• Provide support for all Oracle Fusion Middleware Hosting SDAs.
• Design, install, configure and support Oracle Fusion Middleware infrastructure
• Support migration to and operation of Oracle Cloud and related cloud technologies
• Assist in the design, development, implementation and maintenance of Oracle Fusion Middleware automation tasks using Ansible and related technologies.
• Perform Oracle Fusion Middleware environment clones.
• Provide on-call support (either on-site or remotely using VPN connectivity) outside normal working hours as required on a rotational basis.

Other Oracle Fusion Middleware administration tasks as required:

• Co-ordinate with Oracle Support for resolution of problems and incidents.
• Perform troubleshooting and performance tuning activities as required.
• Apply Oracle Fusion Middleware patches, updates and perform upgrades.
• Assist in the planning and running of disaster recovery tests.
• Perform capacity management and reporting as required.
• Produce documentation as required.
• Perform support activities during planned maintenance windows outside of normal working hours.
• Perform other duties as required.

The resource MUST have the following skills and experience:

• Extensive Oracle Fusion Middleware administration experience, including upgrades and patching
• Good understanding of one or more cloud services - Oracle (OCI), Amazon (AWS), Microsoft (Azure), Google (GCP), etc.
• Familiar with Oracle Cloud products such as EPM Planning, Oracle Analytics Cloud, Oracle Integration Cloud, etc.

Extensive knowledge and support experience of:

Oracle Business Intelligence Enterprise Edition (OBIEE)

Hyperion (EPM) o Oracle Flexcube (FLEXCUBE)

Oracle SOA Suite products 11g and 12c

• BPEL Process Manager
• Oracle Service Bus
• Oracle Event Processing
• Oracle Business Rules
• Oracle Web Service Manager 
• Oracle Business Activity Monitoring
• Oracle B2B and Managed File Transfer

Oracle WebCentre Suite components

• Content Management (ECM)
• Imaging and Process Management (IPM)
• Enterprise Capture (EC)
• Oracle Inbound Refinery (IBR)
• Oracle Universal Record Management (URM)
• Forms Recognition (WFR)

Weblogic.

• Oracle HTTP Server (OHS)
• Oracle Access Management (OAM)
• Oracle Identity Management (OIM)
• OBIA environments configured with both Oracle E-Business and Oracle PeopleSoft.

Experience in automating Oracle Fusion Middleware activities

Good scripting skills using Linux shell, Oracle SQL and/or other automation tools.

Minimum of 10 years experience for senior resources.

The resource SHOULD have the following skills and experience:

• Oracle database.
• Experience in integrating with Oracle Cloud products such as Taleo, EPM Planning, Oracle Integration Cloud, etc.
• Experience in managing one or more of the following FMW applications: o Oracle Virtual Directory (OVD) o Oracle Internet Directory (OID) o Oracle BI Publisher (BI Publisher).

Required Soft Skills:

• • Willingness to learn on the job and adjust roles as required.
• • Customer facing experience and oral communication skills.
• • Support of a diverse workplace.
• • Ability to write documentation & reports.
• • Creativity/ ability to find innovative solutions.

Conflict management & cooperation Desirable certifications:

Oracle or other cloud certifications.

Oracle Fusion Middleware certifications.

ITIL Service Management intermediate or expert.

Prince2 foundation.

On-call requirements: One week every 3-4.