At Swift 7 Consultants, we believe that great businesses are built by passionate people. We are a dynamic consulting firm dedicated to helping organizations strengthen their market presence through strategic solutions, innovation, and exceptional client service. Our collaborative culture encourages creativity, professional development, and continuous learning, providing every team member with opportunities to make a meaningful impact.

Swift 7 Consultants is seeking a motivated and professional Account Representative to join our growing team in Hartford, CT. In this role, you will serve as a key point of contact for clients, build lasting relationships, and support business growth by delivering outstanding customer service and account management.

If you are a strong communicator who enjoys working with people and thrives in a collaborative environment, we encourage you to apply.

Responsibilities

• Build and maintain positive relationships with clients.
• Manage customer accounts and respond to inquiries in a timely manner.
• Understand client needs and provide appropriate solutions.
• Coordinate with internal departments to ensure excellent service delivery.
• Maintain accurate account records and documentation.
• Assist with account reviews, follow-ups, and ongoing client support.
• Identify opportunities to strengthen customer relationships.
• Contribute to achieving individual and team performance goals.

• Excellent communication and interpersonal skills.
• Strong customer service mindset.
• Professional attitude with a positive and proactive approach.
• Strong organizational and time management abilities.
• Ability to multitask in a fast-paced environment.
• Problem-solving and critical-thinking skills.
• Basic computer proficiency and willingness to learn new systems.
• Team-oriented with the ability to work independently when needed.

• Competitive salary ($47,000–$51,000 annually)
• Career growth opportunities
• Professional development and ongoing training
• Supportive and collaborative work environment
• Stable full-time employment
• Opportunity to work with an experienced and growing team