Catch Vibe Voice is a forward-thinking company committed to building meaningful connections between brands and their audiences. We believe that outstanding communication, creativity, and collaboration drive lasting success. Our team is passionate about delivering exceptional experiences while fostering a professional, supportive, and growth-oriented workplace.

We are seeking a motivated and detail-oriented Junior Account Representative to join our growing team in Hartford, CT. This role is ideal for individuals who enjoy building relationships, providing excellent client support, and working in a fast-paced professional environment. As a Junior Account Representative, you will collaborate with internal teams and clients to ensure outstanding service and contribute to the continued success of our organization.

Responsibilities

• Build and maintain positive relationships with clients.
• Respond to client inquiries with professionalism and efficiency.
• Assist with account coordination and day-to-day client support.
• Maintain accurate records and update account information.
• Collaborate with internal departments to ensure seamless service delivery.
• Monitor client needs and provide timely solutions.
• Prepare reports and documentation as needed.
• Contribute to achieving team and company objectives.

• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• Professional and customer-focused mindset.
• Ability to multitask and prioritize responsibilities effectively.
• Strong problem-solving and critical thinking skills.
• Proficiency with Microsoft Office and general computer applications.
• Ability to work independently and as part of a collaborative team.
• Positive attitude and eagerness to learn.

• Competitive salary ($45,000 – $51,000 annually).
• Career growth and advancement opportunities.
• Professional development and ongoing training.
• Supportive and collaborative work environment.
• Paid time off and company-recognized holidays.
• Comprehensive onboarding program.
• Stable full-time employment.
• Opportunity to grow within a rapidly expanding organization