Service Account Coordinator

  • Full-time

Company Description

Park 6 Logistics is a dynamic and growth-focused organization committed to delivering exceptional operational support and event execution solutions. We pride ourselves on fostering a collaborative environment where innovation, organization, and professional development are valued. Our team is dedicated to creating impactful experiences while maintaining the highest standards of service and efficiency.

Job Description

Park 6 Logistics is seeking a highly organized and customer-focused Service Account Coordinator to support client accounts and ensure seamless communication between customers and internal teams. This role plays a key part in maintaining exceptional service standards, coordinating account activities, and helping deliver positive customer experiences.

The ideal candidate is detail-oriented, proactive, and capable of managing multiple priorities in a fast-paced environment.

Key Responsibilities

  • Serve as a primary point of contact for client account inquiries and service requests.
  • Coordinate communication between customers, operations teams, and management.
  • Monitor account activity and assist with maintaining accurate records and documentation.
  • Support account management initiatives to ensure customer satisfaction and retention.
  • Track service performance and assist with resolving customer concerns in a timely manner.
  • Prepare reports, updates, and account-related documentation as needed.
  • Collaborate with internal departments to ensure efficient service delivery.
  • Maintain professional relationships with clients and business partners.

Qualifications

  • Strong communication and interpersonal skills.
  • Excellent organizational and time-management abilities.
  • Ability to prioritize tasks and manage multiple projects effectively.
  • Detail-oriented with strong problem-solving capabilities.
  • Professional and customer-focused approach.
  • Comfortable working independently and within a team environment.
  • Proficiency with standard business software and technology tools.
  • Strong administrative and coordination skills.

Additional Information

  • Competitive salary: $47,000 – $51,000 annually
  • Professional development and career growth opportunities.
  • Supportive and collaborative team environment.
  • Hands-on training and skill development.
  • Opportunities to work with a growing and dynamic organization.
  • Exposure to account management, customer relations, and business operations.
  • Long-term advancement potential based on performance.
  • Stable full-time position with ongoing learning opportunities.

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