Customer Service Assistant
- Full-time
Company Description
Skillbridge Academy is dedicated to empowering individuals through education, professional training, and community-focused initiatives. We believe in creating meaningful opportunities that inspire growth, innovation, and long-term success. Our team is driven by collaboration, purpose, and a commitment to making a positive impact through strong partnerships and outreach efforts.
Job Description
Skillbridge Academy is seeking a motivated and detail-oriented Customer Service Assistant to join our growing team in Orlando, FL. The ideal candidate will play a key role in supporting daily client interactions, assisting with administrative tasks, and ensuring a positive customer experience. This position is perfect for someone who enjoys working in a fast-paced environment and values professionalism, teamwork, and communication.
Responsibilities
- Provide professional assistance to clients and visitors
- Respond to customer inquiries in a timely and courteous manner
- Maintain accurate customer records and documentation
- Assist with scheduling, coordination, and general office support
- Handle incoming calls, emails, and service requests
- Support internal departments to ensure smooth daily operations
- Resolve customer concerns with professionalism and efficiency
- Maintain a positive and organized work environment
Qualifications
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Professional attitude and customer-focused mindset
- Ability to work effectively both independently and within a team
- Attention to detail and problem-solving skills
- Basic computer and administrative skills
- Adaptability and willingness to learn new processes
Additional Information
- Competitive salary
- Growth opportunities within the company
- Professional and supportive work environment
- Skill development and ongoing training
- Collaborative team culture
- Full-time stable position
- Opportunity to build a long-term career path