At Catch Vibe Voice, we specialize in delivering impactful advertising solutions that connect brands with their audiences in meaningful ways. Our team is driven by creativity, precision, and a commitment to excellence. We pride ourselves on fostering a collaborative environment where innovation thrives and professionals can grow into industry leaders.

We are seeking a detail-oriented and client-focused Customer Account Representative to join our team in Los Angeles. In this role, you will serve as a key point of contact for clients, ensuring their needs are met with efficiency and professionalism while supporting the overall success of account operations.

Responsibilities

• Manage and maintain strong relationships with assigned client accounts
• Serve as the primary point of contact for client inquiries and requests
• Coordinate with internal teams to ensure timely delivery of services
• Monitor account performance and provide regular updates to clients
• Resolve issues promptly while maintaining a high level of client satisfaction
• Maintain accurate records of client interactions and account activity

• Strong communication and interpersonal skills
• Excellent organizational and time-management abilities
• Ability to work in a fast-paced, team-oriented environment
• Problem-solving mindset with attention to detail
• Professional demeanor and customer-focused approach
• Adaptability and willingness to learn new systems and processes

• Competitive salary
• Growth opportunities within the company
• Professional development and skill-building support
• Collaborative and supportive work environment
• Stable, full-time position