Swift 7 Consultants is a dynamic and forward-thinking business solutions firm dedicated to delivering operational excellence and innovative support strategies for a diverse range of clients. With a strong focus on efficiency, collaboration, and professional growth, we empower our team members to thrive in a structured yet adaptable environment where their contributions make a real impact.

We are seeking a detail-oriented and proactive Service Account Coordinator to join our team in Cincinnati. This role plays a key part in supporting client accounts, ensuring seamless communication, and maintaining high levels of customer satisfaction. The ideal candidate thrives in a fast-paced environment and is passionate about delivering exceptional service.

Responsibilities

• Coordinate and manage client accounts, ensuring all services are delivered efficiently
• Serve as a primary point of contact for client inquiries and requests
• Maintain accurate records of client interactions and account activity
• Collaborate with internal teams to ensure timely execution of services
• Monitor account performance and assist in identifying areas for improvement
• Support onboarding processes for new clients
• Ensure a high standard of professionalism in all communications

• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• Problem-solving mindset with attention to detail
• Ability to work both independently and as part of a team
• Professional demeanor and customer-focused attitude
• Adaptability in a dynamic work environment

• Competitive salary package ($50,000 – $55,000 per year)
• Opportunities for professional growth and career advancement
• Ongoing training and skill development
• Supportive and collaborative team environment
• Stable, full-time position with long-term potential