Client Service Associate

  • Full-time

Company Description

At Catch Vibe Voice, we believe strong leadership drives meaningful progress. Our organization is dedicated to developing talented individuals who are ready to grow into impactful leaders within dynamic business environments. We foster a collaborative culture where innovation, accountability, and professional development are at the core of everything we do. Our team is passionate about empowering people with the skills, knowledge, and opportunities needed to build successful careers.

Job Description

Catch Vibe Voice is seeking a motivated and detail-oriented Client Service Associate to join our team in Baton Rouge, LA. In this role, you will support client relationships by providing attentive service, assisting with communication between departments, and ensuring that client needs are handled efficiently and professionally.

The ideal candidate is organized, proactive, and committed to delivering excellent service while maintaining strong professional standards.

Responsibilities

  • Serve as a primary point of contact for client inquiries and service requests

  • Provide clear and professional communication to ensure client satisfaction

  • Assist in coordinating client projects and internal team collaboration

  • Maintain accurate records of client interactions and service updates

  • Support administrative tasks related to client accounts and service delivery

  • Identify opportunities to improve the client experience and workflow efficiency

  • Ensure all communications reflect the company’s professional standards

Qualifications

  • Strong verbal and written communication skills

  • Excellent organizational and time-management abilities

  • Professional and client-focused attitude

  • Ability to multitask and manage priorities in a fast-paced environment

  • Strong attention to detail and problem-solving skills

  • Ability to work both independently and collaboratively within a team

  • Basic proficiency with office and communication tools

Additional Information

  • Competitive salary ($40,000 – $44,000 annually)

  • Opportunities for professional growth and career development

  • Supportive and collaborative team environment

  • Skill development through hands-on experience and training

  • Stable full-time employment with a growing organization