Client Service Associate
- Full-time
Company Description
At Catch Vibe Voice, we believe strong leadership drives meaningful progress. Our organization is dedicated to developing talented individuals who are ready to grow into impactful leaders within dynamic business environments. We foster a collaborative culture where innovation, accountability, and professional development are at the core of everything we do. Our team is passionate about empowering people with the skills, knowledge, and opportunities needed to build successful careers.
Job Description
Catch Vibe Voice is seeking a motivated and detail-oriented Client Service Associate to join our team in Baton Rouge, LA. In this role, you will support client relationships by providing attentive service, assisting with communication between departments, and ensuring that client needs are handled efficiently and professionally.
The ideal candidate is organized, proactive, and committed to delivering excellent service while maintaining strong professional standards.
Responsibilities
Serve as a primary point of contact for client inquiries and service requests
Provide clear and professional communication to ensure client satisfaction
Assist in coordinating client projects and internal team collaboration
Maintain accurate records of client interactions and service updates
Support administrative tasks related to client accounts and service delivery
Identify opportunities to improve the client experience and workflow efficiency
Ensure all communications reflect the company’s professional standards
Qualifications
Strong verbal and written communication skills
Excellent organizational and time-management abilities
Professional and client-focused attitude
Ability to multitask and manage priorities in a fast-paced environment
Strong attention to detail and problem-solving skills
Ability to work both independently and collaboratively within a team
Basic proficiency with office and communication tools
Additional Information
Competitive salary ($40,000 – $44,000 annually)
Opportunities for professional growth and career development
Supportive and collaborative team environment
Skill development through hands-on experience and training
Stable full-time employment with a growing organization