At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Position Overview
The Customer Service Assistant provides support to customers by answering inquiries, resolving concerns, and ensuring a positive service experience.

Key Responsibilities

• Respond to customer questions via phone, email, or in person

• Assist with service requests and basic issue resolution

• Maintain accurate customer records

• Support follow-up communications

• Follow customer service guidelines

• Strong communication skills

• Customer-focused attitude

• Basic computer skills

• Positive and professional demeanor

• Competitive salary

• Growth opportunities within the company

• Skill development and professional training

• Collaborative and professional work environment

• Full-time stable position

• Opportunities to contribute to impactful projects and client success