At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Position Overview
The Customer Service Officer is responsible for providing professional customer support, resolving inquiries, and maintaining high service standards to ensure customer satisfaction.

Key Responsibilities

• Respond to customer inquiries via phone, email, or in person

• Resolve customer concerns efficiently and professionally

• Provide accurate information about products or services

• Maintain customer records and service documentation

• Support daily customer service operations

• Strong communication and problem-solving skills

• Customer-focused attitude

• Basic computer proficiency

• Ability to multitask in a fast-paced environment

• Competitive salary

• Growth opportunities within the company

• Skill development and professional training

• Collaborative and professional work environment

• Full-time stable position

• Opportunities to contribute to impactful projects and client success