GG Media is a dynamic communications and brand development firm dedicated to helping organizations strengthen their public presence and build meaningful connections with their audiences. Our team focuses on strategic communication, brand positioning, and professional outreach that drives measurable impact. At GG Media, we believe in creativity, collaboration, and delivering thoughtful communication solutions that elevate our clients’ reputation and visibility.

GG Media is seeking a highly organized and detail-oriented Service Account Coordinator to join our growing team in Fort Worth, TX. In this role, you will serve as a key point of contact between clients and internal departments, ensuring that service requests, account needs, and operational tasks are handled efficiently and professionally.

The ideal candidate is proactive, solution-oriented, and committed to delivering excellent client service while supporting the coordination of day-to-day account activities.

Responsibilities

• Coordinate and manage service requests for assigned client accounts.

• Act as a liaison between clients and internal teams to ensure smooth communication and timely resolution of requests.

• Maintain accurate records of account activities, service updates, and client communications.

• Monitor account status and ensure all deliverables are completed according to established timelines.

• Support account management teams with administrative and operational tasks.

• Assist in identifying opportunities to improve service processes and client experience.

• Prepare reports and updates related to account performance and service activities.

• Strong organizational and time-management skills.

• Excellent written and verbal communication abilities.

• Ability to manage multiple priorities in a fast-paced environment.

• Detail-oriented with strong problem-solving skills.

• Professional attitude and commitment to high-quality service.

• Ability to work independently as well as collaboratively within a team.

• Strong administrative and coordination skills.

• Competitive salary

• Growth opportunities within the company

• Skill development and professional training

• Collaborative and professional work environment

• Full-time stable position

• Opportunities to contribute to impactful projects and client success