At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Position Overview
The Entry Level Customer Service Assistant supports customers by answering inquiries and helping resolve service-related questions.

Key Responsibilities

• Respond to customer questions via phone, email, or in person

• Assist with service requests and basic issue resolution

• Maintain customer records

• Follow service guidelines and procedures

• Support daily customer operations

• Strong communication skills

• Customer-focused attitude

• Basic computer skills

• Positive and professional demeanor

• Competitive salary

• Growth opportunities and professional development

• Supportive and collaborative work environment

• Training and mentorship from experienced professionals

• Career advancement opportunities within the company