At Skillbridge Academy, we are committed to operational excellence and continuous growth. Our organization values precision, teamwork, and efficiency, ensuring that every department contributes to delivering high-quality service and performance. We foster a professional environment where individuals are encouraged to develop their skills, grow within the company, and build long-term careers.

Skillbridge Academy is seeking a highly organized and detail-oriented Service Account Coordinator to support client accounts, ensure service excellence, and maintain seamless communication between internal teams and external partners.

This role is ideal for a professional who thrives in a structured environment, values efficiency, and is committed to delivering exceptional service standards. The Service Account Coordinator will play a key role in maintaining account integrity, monitoring performance metrics, and supporting operational workflows.

Responsibilities

• Serve as the primary point of contact for assigned service accounts

• Coordinate internal teams to ensure timely and accurate service delivery

• Monitor account activity, performance metrics, and reporting

• Maintain detailed records and documentation for client accounts

• Assist with onboarding new accounts and supporting implementation processes

• Identify opportunities to improve service efficiency and client satisfaction

• Provide administrative and operational support to account management teams

• Ensure compliance with company standards and service protocols

• Strong organizational and multitasking abilities

• Excellent written and verbal communication skills

• High level of professionalism and attention to detail

• Analytical mindset with problem-solving capabilities

• Ability to work independently and collaboratively

• Proficiency in standard office and business software tools

• Strong time-management skills

• Competitive salary ($55,000 – $59,000 per year)

• Growth opportunities within a structured career path

• Professional skill development and training

• Collaborative and performance-driven work environment

• Stable, full-time employment

• Opportunity to contribute to a growing and impactful organization