About Us
At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Overview:
We are seeking a professional and customer-focused Customer Service Representative to provide exceptional support and ensure a positive client experience.

Key Responsibilities:

• Respond to customer inquiries via phone, email, or in person

• Resolve complaints and provide effective solutions

• Process orders, updates, and account changes accurately

• Maintain detailed customer records

• Collaborate with internal teams to improve service quality

• Strong communication and problem-solving skills

• Professional and positive attitude

• Ability to multitask in a fast-paced environment

• Previous experience preferred but not required

• Competitive salary ($50,000 – $55,000 per year)

• Growth opportunities within a supportive organization

• Ongoing professional skill development

• Structured training and mentorship

• Collaborative and professional work environment

• Full-time employment with long-term advancement potential