Catch Vibe Voice is a forward-thinking marketing firm dedicated to delivering impactful retail experiences that connect brands with consumers in meaningful ways. We specialize in strategic in-store campaigns, customer engagement initiatives, and performance-driven marketing solutions designed to elevate brand presence and drive measurable growth.

We are seeking a highly organized and proactive Service Account Coordinator to join our Dallas team. This role is central to maintaining strong client relationships, supporting account operations, and ensuring service delivery meets the highest standards. The ideal candidate is detail-oriented, solutions-driven, and confident in coordinating across departments to achieve client satisfaction.

Responsibilities

• Serve as a primary point of contact for assigned client accounts

• Coordinate service requests and ensure timely and accurate fulfillment

• Monitor account performance and maintain detailed records and documentation

• Collaborate with internal teams to support client needs and resolve inquiries

• Prepare reports, updates, and account summaries for management and clients

• Identify opportunities to improve processes and enhance service delivery

• Maintain consistent communication to strengthen long-term client relationships

• Strong organizational and time-management skills

• Excellent written and verbal communication abilities

• Ability to manage multiple accounts and priorities effectively

• Detail-oriented mindset with strong analytical capabilities

• Professional demeanor and client-focused approach

• Proficiency in standard office software and reporting tools

• Ability to work both independently and within a collaborative team environment

• Competitive salary ($51,000 – $57,000 annually)

• Clear pathways for career advancement and professional development

• Ongoing training to enhance leadership and technical skills

• Supportive and growth-oriented work environment

• Comprehensive benefits package

• Stable, full-time employment in a dynamic and expanding company