SkillBridge Academy is a forward-thinking organization dedicated to developing talent and creating pathways to long-term professional success. We believe that operational excellence is the foundation of any thriving institution. Our team is built on integrity, collaboration, and performance. At SkillBridge Academy, every role contributes directly to our mission of delivering structured growth, reliability, and measurable impact across all departments.

SkillBridge Academy is seeking a highly organized and client-focused Service Account Coordinator to join our growing team in Miami. This role serves as a key liaison between clients and internal departments, ensuring seamless service delivery, account management, and operational excellence.

The ideal candidate is detail-oriented, proactive, and capable of managing multiple priorities while maintaining a high standard of professionalism and responsiveness.

Responsibilities

• Serve as the primary point of contact for assigned client accounts

• Coordinate service delivery and ensure timely execution of client requests

• Monitor account performance and identify opportunities for improvement

• Maintain accurate client records and documentation

• Collaborate with internal teams to resolve service-related inquiries

• Prepare reports, account summaries, and performance updates

• Support onboarding processes for new clients

• Ensure compliance with company policies and service standards

• Strong organizational and time-management skills

• Excellent written and verbal communication abilities

• High attention to detail and accuracy

• Ability to manage multiple accounts simultaneously

• Professional demeanor and client-service mindset

• Proficiency in Microsoft Office and general business software

• Strong problem-solving and analytical skills

• Competitive annual salary ($53,000 – $57,000)

• Full-time, stable employment

• Clear growth opportunities within the organization

• Ongoing professional development and skill-building support

• Collaborative and professional work environment

• Performance-driven culture that rewards excellence