Swift7 Consultants is a forward-thinking consulting firm dedicated to delivering strategic communication and brand positioning solutions for a diverse portfolio of clients. We specialize in helping organizations strengthen their public presence, enhance stakeholder relationships, and build sustainable reputations in competitive markets.

Our team is composed of driven professionals who value precision, creativity, and results. At Swift7 Consultants, we foster a culture of collaboration, accountability, and continuous growth, empowering our employees to contribute meaningfully while developing their professional expertise.

We are seeking a highly organized and detail-oriented Service Account Coordinator to join our Houston team. This role is essential in ensuring seamless communication between clients and internal departments, maintaining service standards, and supporting account operations. The ideal candidate is proactive, solutions-focused, and capable of managing multiple priorities in a fast-paced environment.

Responsibilities

• Serve as the primary point of contact for assigned service accounts

• Coordinate client requests and ensure timely resolution

• Maintain accurate account documentation and service records

• Monitor service performance metrics and prepare reports

• Collaborate with internal teams to support account objectives

• Identify opportunities to enhance client satisfaction and retention

• Assist in contract management and service scheduling

• Support account managers with administrative and operational tasks

• Strong organizational and time management skills

• Excellent written and verbal communication abilities

• Ability to manage multiple accounts and priorities efficiently

• Analytical mindset with attention to detail

• Professional demeanor and client-focused approach

• Proficiency in Microsoft Office and CRM systems

• Strong problem-solving and coordination skills

• Competitive salary ($52,000 – $56,000 annually)

• Growth opportunities and professional development

• Performance-based advancement potential

• Collaborative and supportive team environment

• Comprehensive training programs

• Stable, full-time position within a growing organization