At Catch Vibe Voice, we believe quality service starts with strong teams. We are a growing company committed to delivering reliable technical solutions while fostering a professional, supportive, and growth-oriented work environment. Our culture values precision, teamwork, and continuous improvement, offering employees the opportunity to build a stable and rewarding career.

We are currently seeking a Service Technician Assistant to support our technical operations in Charlotte, NC. This role is ideal for individuals who are detail-oriented, proactive, and eager to develop hands-on technical skills while working alongside experienced technicians. The Service Technician Assistant plays a key role in ensuring smooth daily operations and high-quality service delivery.

Responsibilities

• Assist service technicians with installations, maintenance, and repair tasks

• Prepare tools, materials, and equipment needed for service assignments

• Support troubleshooting and basic diagnostics under supervision

• Maintain clean and organized work areas and equipment

• Follow safety procedures and company standards at all times

• Provide professional and courteous support during service visits

• Complete basic documentation and service-related reports

• Strong willingness to learn and grow in a technical environment

• Good problem-solving and organizational skills

• Ability to follow instructions and work as part of a team

• Reliable, punctual, and professional attitude

• Basic mechanical or technical aptitude is a plus

• Ability to perform physical tasks related to the role

• Competitive salary ($43,000 – $46,000 per year)

• Growth opportunities within the company

• Skill development and hands-on technical training

• Stable full-time employment

• Supportive team environment

• Opportunity to build a long-term career