At Dinamic AS Group, we are driven by precision, efficiency, and innovation. Our team supports dynamic operations across multiple projects, ensuring seamless execution and high-quality outcomes. We value initiative, organization, and collaboration, and we are committed to creating an environment where professionals can grow and contribute meaningfully to our success.

We are seeking a dedicated and professional Customer Service Representative to join our team in Chicago. This role plays a key part in ensuring positive customer experiences by handling inquiries, providing accurate information, and maintaining strong communication standards. The ideal candidate is detail-oriented, reliable, and motivated to deliver high-quality service in a structured work environment.

Responsibilities

• Serve as a primary point of contact for customer inquiries via phone, email, or internal systems

• Provide accurate and timely information regarding products, services, and processes

• Maintain clear and professional communication with customers and internal teams

• Document interactions and update records with attention to detail

• Identify and escalate issues when necessary to ensure prompt resolution

• Support team objectives by adhering to established procedures and quality standards

• Strong verbal and written communication skills

• Professional demeanor with a customer-focused mindset

• Ability to manage multiple tasks efficiently

• Strong organizational and problem-solving abilities

• Basic computer proficiency and willingness to learn internal systems

• Reliability, punctuality, and attention to detail

• Competitive salary ($44,000 – $47,000 annually)

• Growth opportunities within a structured organization

• Supportive and professional work environment

• Ongoing training and skill development

• Stable, full-time employment