Service Communications Advisor

  • Full-time

Company Description

Beloform Craft is a dynamic and forward-thinking company dedicated to delivering refined brand experiences through strategic promotions and client-focused solutions. We value precision, creativity, and professionalism, fostering an environment where individuals are encouraged to grow, contribute, and build meaningful careers.

Job Description

We are seeking a Service Communications Advisor to serve as a key liaison between internal teams and clients. This role focuses on maintaining clear, professional communication, ensuring service consistency, and supporting operational workflows. The ideal candidate is detail-oriented, articulate, and motivated to contribute to a structured and client-centered environment.

Responsibilities

  • Serve as a primary point of communication for service-related inquiries

  • Maintain professional and timely communication with clients and internal teams

  • Coordinate service updates, confirmations, and follow-ups

  • Ensure accurate documentation of communications and service records

  • Support operational teams by relaying relevant client information

  • Assist in maintaining service quality standards and communication protocols

Qualifications

  • Strong verbal and written communication skills

  • High attention to detail and organizational ability

  • Ability to manage multiple tasks in a structured environment

  • Professional demeanor with a client-focused mindset

  • Willingness to learn internal systems and service processes

  • Ability to work collaboratively within a team-oriented setting

Additional Information

  • Competitive salary ($53,000 – $56,000 annually)

  • Growth opportunities within a structured organization

  • Professional development and skill enhancement

  • Supportive and collaborative work environment

  • Stable full-time position