Lumina Agency INC is a forward-thinking marketing agency dedicated to building meaningful connections between brands and consumers. We specialize in high-quality brand representation, strategic outreach, and creating memorable experiences that elevate our clients’ presence in competitive markets. At Lumina Agency INC, we value professionalism, creativity, and growth—both for our clients and our team.

We are seeking a motivated and detail-oriented Client Service Associate to join our growing team in Atlanta. This role is ideal for individuals who excel at communication, problem-solving, and building strong client connections. As a Client Service Associate, you will serve as a key point of contact, ensuring clients receive exceptional support and a seamless experience.

Responsibilities

• Act as a primary liaison between clients and internal teams

• Address client inquiries and provide timely, professional solutions

• Maintain accurate client records and documentation

• Assist with onboarding new clients and supporting existing accounts

• Identify client needs and recommend appropriate services

• Ensure a consistently high level of customer satisfaction

• Support daily operational and administrative tasks as needed

• Strong verbal and written communication skills

• Professional demeanor with a client-focused mindset

• Excellent organizational and time-management abilities

• Ability to work effectively in a team-oriented environment

• Attention to detail and problem-solving skills

• Willingness to learn and adapt in a fast-paced setting

• Competitive salary ($47,000 – $51,000 per year)

• Growth opportunities and clear career development paths

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• Ongoing training and skill-building support

• Collaborative and professional work environment

• Stable full-time position with long-term potential